Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $9.25 - $15.25
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Work Schedule

Standard Hours
Flexible
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Benefits

competitive pay
daily cash tips
flexible scheduling
meal discounts
Employee Life Assistance Program
Discounts hub membership
college scholarships
preventative healthcare plan
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
Limited indemnity insurance
whole life insurance
preferred legal plan
patient planning and advocacy services
Career growth opportunities

Job Description

Smokey Bones is a renowned full-service restaurant brand specializing in delivering exceptional barbecue cuisine, award-winning ribs, and an overall memorable dining experience. With 63 locations spanning 16 states, Smokey Bones has built a robust reputation for its flavorful, slow-smoked, and fire-grilled meats, paired with a lively dining atmosphere perfect for family meals, casual lunches, or celebratory dinners. The restaurant is dedicated to serving both lunch and dinner, offering a menagerie of delicious options alongside a fully stocked bar that features a variety of bourbons and whiskeys, domestic and imported craft beers, and expertly crafted cocktails. This vibrant dining establishment also caters to various customer needs with options including dine-in, pick-up, online ordering, catering, and delivery.

Smokey Bones prides itself on being a Certified Great Place to Work for two consecutive years, creating a dynamic and supportive environment for its employees. The company fosters a culture that celebrates individuality, recognizing and valuing every team member for being their authentic selves. By offering competitive pay, daily cash tips, flexible scheduling, and access to scholarships, the restaurant aims to empower its workforce to excel both professionally and personally. Additional perks such as meal discounts, an employee benefits hub, legal plan access, healthcare services, and ongoing career development opportunities further enhance the employee experience at Smokey Bones.

The role available at Smokey Bones involves supporting the restaurant's daily operations by ensuring guest satisfaction and maintaining a clean, efficient service area. Team members are expected to engage with guests warmly from the beginning to the end of their dining experience, assist with clearing and resetting tables promptly, and maintain compliance with health and safety regulations in all kitchen and dining areas. The position entails tasks such as rolling clean silverware, removing dirty utensils and plates, assisting with food running, sweeping the service area, trash disposal, and addressing guest requests and concerns to ensure a positive atmosphere. Effective communication and teamwork are vital for success in this role, as well as the ability to escalate guest issues to management when necessary, always striving to resolve problems constructively. This comprehensive role suits individuals with a high level of energy, strong attention to detail, and excellent customer service skills who enjoy working in a team environment and contributing to a welcoming restaurant atmosphere. As members of the Smokey Bones team, associates benefit from a vibrant work culture, many employee-focused perks, and opportunities for growth within a nationally recognized brand.

Job Requirements

  • Able to communicate (speak, read, and write) in English
  • Legal age in the state to serve alcohol
  • Authorized to work in the United States
  • Excellent customer service and people skills
  • In-depth knowledge of food sanitation and safety policies
  • Strong attention to detail
  • High energy levels
  • Ability to work in a team
  • Excellent verbal communication
  • Able to bend at the waist and lift items up to 50 lbs. to waist level
  • Able to move items up to 50 lbs. for distances of up to 25 feet
  • Able to remain standing and active for an 8-12 hour shift
  • Able to hear, understand and respond to employees' and guests' requests in a loud environment
  • Able to tolerate exposure to cold and hot temperatures (below 0 F and above 90 F) throughout the shift

Job Qualifications

  • Able to communicate (speak, read, and write) in English
  • Excellent customer service and people skills
  • In-depth knowledge of food sanitation and safety policies
  • Strong attention to detail
  • High energy levels
  • Ability to work in a team
  • Excellent verbal communication

Job Duties

  • Roll clean silverware for service
  • Remove dirty utensils, plates, drinks from table
  • Clean and reset tables after guests leave
  • Sweep service area, take out trash, and fulfill any cleaning tasks necessary
  • Assist guests from beginning to end of dining experience
  • Escalate guest issues to management and resolve problems constructively
  • Communicate well with teammates to ensure guest needs are met
  • Help with food running
  • Adhere to health and safety regulations in kitchen and dining areas
  • Follow manager directions throughout shift
  • Interact with guests and assist with their needs

Job Criteria

Experience

Entry Level (1-2 years)


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