Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan with company matching
Employee Stock Purchase Program
employee discount

Job Description

Cracker Barrel is a well-established American restaurant chain that has been a beloved gathering place since its founding in 1969. Known for its homestyle Southern cooking, warm hospitality, and unique country store shopping experience, Cracker Barrel offers more than just a meal; it provides a sense of community and comfort. With over 70,000 team members nationwide, this company embraces its roots while continuously growing and evolving in the foodservice industry. Cracker Barrel is committed to fostering an inclusive workplace where employees feel valued and supported from day one. The company emphasizes a culture that blends tradition with modern employee development and benefits programs, making it a sought-after employer within the hospitality sector. Employment typically includes both full-time and part-time roles, with competitive pay and comprehensive benefits, aiming to create a positive work environment that encourages career growth and personal fulfillment.

This particular role focuses on the position of server, who plays a critical part in delivering the hallmark Cracker Barrel country hospitality to every guest. The server’s responsibility goes beyond simply taking orders and serving food; it involves creating meaningful moments through exceptional customer service, attention to detail, and genuine care for guests' experiences. Servers are entrusted with the task of making guests feel welcomed and appreciated, whether by remembering individual preferences, anticipating needs, or ensuring timely service. Cracker Barrel values a team-first attitude and a positive approach, recognizing that hospitality is a collaborative effort where every staff member contributes to the overall guest satisfaction.

No prior restaurant experience is necessary as Cracker Barrel provides thorough training through their industry-leading PAR training program, which starts on the first day. This training empowers new hires with the skills and knowledge needed to succeed and grow within the company. Servers benefit from Cracker Barrel's unique tip policy where tips are not shared; servers keep 100% of their tips, reflecting the company’s respect for their hard work and dedication. Position holders enjoy competitive weekly pay with the added advantage of same-day pay access, ensuring financial flexibility.

Additionally, Cracker Barrel is dedicated to ensuring that their employees are well cared for with health insurance available from day one for both full-time and part-time employees, paid vacation time, and an employee assistance program (EAP). Growth opportunities extend beyond the initial training; employees can participate in a 401k plan with company matching after 90 days and can also join the Employee Stock Purchase Program. The company fosters a culture of belonging, with onboarding, continuous training, recognition programs, and employee events designed to build strong connections among team members.

Besides the comprehensive benefits and positive work culture, employees enjoy various perks including a 35% discount on Cracker Barrel food and retail items and exclusive discounts on home needs, travel, cell phone plans, and more through the Biscuit Perks program. Overall, this server role at Cracker Barrel is ideal for individuals who enjoy creating great guest experiences, have a team-first mindset, can manage multiple tasks efficiently, learn quickly, and bring a positive attitude to their work environment. Cracker Barrel welcomes applicants from all backgrounds and is proud to be an equal opportunity employer, providing equal consideration to all qualified candidates without discrimination.

Job Requirements

  • no prior restaurant experience required
  • ability to work flexible hours including weekends and holidays
  • must be able to stand for extended periods
  • good interpersonal skills
  • basic math skills for handling transactions
  • ability to follow instructions
  • high school diploma or equivalent preferred

Job Qualifications

  • ability to learn quickly
  • positive attitude
  • strong communication skills
  • team-first mindset
  • customer service orientation
  • ability to multitask effectively
  • willing to undergo training

Job Duties

  • greet guests and create a welcoming atmosphere
  • take accurate food and beverage orders
  • manage multiple tables efficiently
  • deliver orders promptly and courteously
  • anticipate guest needs and provide exceptional service
  • maintain cleanliness and organization in the dining area
  • handle guest questions and concerns with professionalism

Job Criteria

Experience

No experience required


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