Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

employee discount
Free Bowling
Arcade play discount
Event discounts
Food and beverage discounts

Job Description

Lucky Strike Entertainment is a premier entertainment company known for its vibrant and dynamic atmosphere where guests can enjoy bowling, arcade games, delicious food, and a lively social environment. With multiple locations nationwide, Lucky Strike strives to create memorable experiences for visitors of all ages, blending fun and entertainment with exceptional customer service. The company emphasizes teamwork, positivity, and delivering top-notch service, making it an exciting place to work and grow your career in the hospitality and entertainment industry. Known for its high-energy environment and signature menus, Lucky Strike offers a fun-filled workplace with opportunities for advancement and development. If you enjoy engaging with people and thrive in a bustling setting, Lucky Strike offers the perfect platform to bring your energy and skills to the forefront.

As a Lane Server at Lucky Strike Entertainment, you'll play a crucial role in shaping the guest experience and ensuring everyone leaves with great memories. This role involves interacting directly with guests, taking food and drink orders, and serving the company’s renowned signature dishes and beverages. Lane Servers are the ambassadors of the entertainment center, providing friendly, attentive service in a fast-paced environment. This job requires evening, night, and weekend availability, reflecting the peak hours that drive the entertainment business. Lane Servers must be at least 18 years old to comply with state alcohol-serving laws.

In this position, you will consistently engage with guests to learn and communicate the menu, promotions, and specials effectively. You'll also be responsible for maintaining cleanliness and organization in your work area to ensure a welcoming atmosphere. The ideal candidate is team-oriented, personable, and committed to delivering excellent guest service. This role is ideal for someone who enjoys a lively, social work environment and wants to make a tangible impact on customer satisfaction. Experience in a related service role, such as in food and beverage or hospitality, is highly valued along with exceptional interpersonal skills. The role offers both full-time and part-time opportunities, making it flexible for various schedules.

At Lucky Strike, employees are appreciated and rewarded with perks such as free bowling, discounted food and beverages, and special offers on events and arcade play. The job environment is physically active, requiring servers to walk, bend, stand for extended periods, and occasionally lift objects with some assistance. This position promises to be an exciting adventure where your contributions are recognized and your interaction with guests is critical to their ongoing loyalty. Join Lucky Strike Entertainment as a Lane Server and start your next adventure, making your own luck while working in an energetic and enjoyable setting.

Job Requirements

  • 2 years of related experience
  • hs diploma (optional)
  • exceptional interpersonal skills
  • a commitment to great guest service
  • must meet the minimum age required by state law to serve alcohol
  • availability for evening, night and weekend shifts

Job Qualifications

  • 2 years of related experience
  • exceptional interpersonal skills
  • a commitment to great guest service
  • ability to learn menus and promotions quickly
  • great communication and customer service skills

Job Duties

  • Take, deliver, and close out food and beverage orders
  • learn our menu, promotions, and specials and relay them to our guests
  • check back with guests routinely
  • assist guests with all questions, requests, and issue resolution
  • help keep the center clean
  • set up, stock, and organize your assigned work area
  • recommend/upsell the center experience

Job Criteria

Experience

Mid Level (3-7 years)


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