Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Vacation Time
Employee assistance program
401k plan with company matching
Employee Stock Purchase Program
Employee Discounts
recognition programs

Job Description

Cracker Barrel is a well-established American restaurant and retail chain known for its unique blend of southern country hospitality, delicious homestyle food, and a warm, inviting atmosphere. Since its inception in 1969, Cracker Barrel has grown to become a beloved destination for guests seeking a nostalgic dining experience coupled with hospitality that feels like home. The company operates more than 600 stores across the United States, employing over 70,000 team members nationwide. Cracker Barrel prides itself not only on the quality of its food but also on the deeply rooted values of community, teamwork, and exceptional customer service, making it a standout choice for both guests and employees alike. With its rich heritage and focus on delivering more than just a meal, Cracker Barrel continues to foster environments where guests can gather, reconnect, and enjoy memorable moments.

The Server role at Cracker Barrel is centered around creating meaningful guest experiences with genuine country hospitality. Servers are essential ambassadors who engage warmly with guests, understanding that small gestures like offering an extra lemon for iced tea or inquiring about guests’ day can make a significant impact. This role involves multitasking efficiently while maintaining a positive attitude and a team-first mindset. Cracker Barrel welcomes individuals even without prior restaurant experience, offering comprehensive training through their industry-leading PAR training program, ensuring all staff are well-equipped to succeed from day one. The company values employees’ efforts highly, ensuring that servers keep 100% of their tips, which reflects the company’s commitment to its team members’ financial well-being.

Additionally, Cracker Barrel is committed to employee growth and support beyond the workplace. Employees have access to a variety of benefits from day one, including health insurance, vacation time, and a 401k plan with company matching contributions starting after 90 days. The culture of belonging is cultivated through onboarding, training, development opportunities, recognition programs, and employee events, fostering a supportive work environment. Perks such as a 35% discount on food and retail items, exclusive discounts on home, travel, and cell phones further enrich the employee experience. Overall, working as a Server at Cracker Barrel is an opportunity for individuals to join a respected company where meaningful moments matter, team collaboration thrives, and career development is supported every step of the way.

Job Requirements

  • Minimum age of 18 years
  • ability to stand and walk for extended periods
  • strong verbal communication skills
  • availability to work flexible hours including nights, weekends, and holidays
  • ability to follow health and safety guidelines
  • commitment to excellent customer service
  • no prior restaurant experience required as training will be provided

Job Qualifications

  • High school diploma or equivalent preferred
  • strong interpersonal and communication skills
  • ability to multitask in a fast-paced environment
  • positive and friendly attitude
  • team-first mindset
  • willingness to learn and adapt quickly
  • previous customer service or hospitality experience is a plus but not required

Job Duties

  • Greet guests warmly and provide attentive service
  • take and deliver food and beverage orders accurately
  • maintain cleanliness and organization of the dining area
  • handle multiple tables efficiently while ensuring guest satisfaction
  • respond promptly to guest inquiries and special requests
  • process payments and explain menu items
  • contribute positively to team dynamics with a cooperative and friendly attitude

Job Criteria

Experience

No experience required


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