SERVER

Sheraton Metairie at 4 Galleria Blvd is part of the Sheraton Hotels and Resorts brand, a globally recognized name in the hospitality industry known for its commitment to exceptional guest experiences and high-quality services. Located in Metairie, Louisiana, this establishment offers guests a comfortable and welcoming environment with a range of amenities including fine dining, meeting spaces, and recreational facilities. As an upscale hotel, Sheraton Metairie provides a vibrant atmosphere where guests can relax, conduct business, or celebrate special moments. The hotel is dedicated to delivering memorable stays with a focus on customer satisfaction, cleanliness, and professionalism.

The Sheraton Metairie is currently seeking qualified individuals for the role of Restaurant Server. This position is crucial in maintaining the high standards of guest service that the Sheraton brand is known for. The Restaurant Server, also referred to as the Outlet Server, plays a key role in the dining experience by ensuring that guests receive attentive, courteous, and efficient service throughout their meal. The server is responsible not only for taking and delivering orders but also for providing insightful menu knowledge and promoting current specials to enhance the guest experience. This role requires a friendly and approachable demeanor combined with a professional attitude and attention to detail.

As a Restaurant Server at Sheraton Metairie, the individual will interact with guests from diverse backgrounds, making every effort to create a welcoming and comfortable dining environment. The server will be expected to maintain a high level of personal appearance and grooming, including wearing the proper uniform and nametag. Adherence to the hotel's hospitality service standards and safety regulations is also essential to ensure smooth and safe operations at all times.

This position involves multitasking responsibilities such as managing guest orders, performing cashiering functions, maintaining cleanliness of dining areas, and supporting overall restaurant operations. Familiarity with the restaurant's point of sale (POS) system is necessary, along with the ability to handle end-of-shift paperwork efficiently. The server will also contribute to the upkeep of the restaurant by performing side work duties, keeping tables stocked and tidy, and assisting with the breakdown and cleaning of dish trays and linens.

Additionally, the role includes the opportunity to attend meetings and training sessions provided by management to enhance skills and knowledge continuously. The ideal candidate for this position will have excellent communication skills, be courteous and helpful to guests and coworkers, and demonstrate a proactive approach to upselling food, beverage, and promotional items.

Sheraton Metairie offers a dynamic work environment that values teamwork, professionalism, and guest-centered service. This position is ideal for individuals who thrive in fast-paced settings and who are passionate about providing excellent customer service. While the job posting does not specify salary details or employment type explicitly, positions like these typically offer competitive wages suitable for the hospitality industry standard. Joining Sheraton Metairie means becoming part of a global hospitality community committed to excellence and continuous improvement.