SERVER

Metairie, LA, USA|

Job Overview

Compensation

Hourly

Exact $10.00

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

Uniform allowance

meal discounts

Job Description

Sheraton Metairie at 4 Galleria Blvd is part of the Sheraton Hotels and Resorts brand, a globally recognized name in the hospitality industry known for its commitment to exceptional guest experiences and high-quality services. Located in Metairie, Louisiana, this establishment offers guests a comfortable and welcoming environment with a range of amenities including fine dining, meeting spaces, and recreational facilities. As an upscale hotel, Sheraton Metairie provides a vibrant atmosphere where guests can relax, conduct business, or celebrate special moments. The hotel is dedicated to delivering memorable stays with a focus on customer satisfaction, cleanliness, and professionalism.

The Sherato... Show More

Job Requirements

High school diploma or equivalent
Previous experience in a food service or hospitality role preferred
Ability to work flexible hours including evenings, weekends, and holidays
Excellent communication skills
Ability to stand and walk for extended periods
Attentive and courteous demeanor
Basic knowledge of food safety and hygiene practices

Job Qualifications

High school diploma or equivalent
Previous experience in a food service or hospitality role preferred
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Basic knowledge of food and beverage services
Familiarity with point of sale (POS) systems is an advantage
Strong customer service orientation
Ability to work flexible hours including evenings, weekends, and holidays

Job Duties

Approach all encounters with guests and employees in a friendly, service-oriented manner
Maintain regular attendance in compliance with Expotel Hospitality Service standards as required by scheduling
Maintain high standards of personal appearance and grooming
Comply at all times with Expotel Hospitality Service standards and regulations
Maintain a warm and friendly demeanor at all times
Be attentive, friendly, helpful and courteous to all guests, managers and fellow employees
Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position
Have a thorough knowledge of menus and current specials
Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner
Pre-bus all tables removing soiled dishes after each course
Be familiar with the operation of the P.O.S. system
Perform cashiering functions by closing checks and preparing end of shift paperwork
Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist
Ensure that all tables and side stands are kept stocked, tidy, and clean
Keep all beverages at least three-quarters full
Breakdown trays of soiled dishes and linen in the dish-room according to established standards
Answer the telephone according to standards
Consistently up-sell food, beverage and promotional items to guests
Be familiar with fire extinguishers, locations and know how to use them
Receive and deliver food and beverage orders and collect payment

Job Criteria

Experience

No experience required

Job Location

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