Server

Aqua Aston Hospitality (AAH) is a premier hospitality company dedicated to creating memorable vacation experiences for travelers from around the globe. Known for its warm and welcoming environment, AAH operates luxury resorts and vacation properties that emphasize customer satisfaction and employee support. The company fosters a professional and friendly workplace where employees are empowered to contribute to guests' happiness and to grow in their careers. Aqua Aston Hospitality is proud to be recognized as a Forbes Five-Star Rated and AAA Five-Diamond Luxury Resort, and was awarded Conde Nast's Best Hotel in Oahu in 2022, underscoring its commitment to exceptional service and quality.

As a casual Server at AAH, you will play a pivotal role in ensuring that owners and guests receive outstanding dining experiences that enhance their overall vacation memories. This role offers an hourly rate of $16.00 and typically involves working from zero to 19 hours a week, making it ideal for those seeking flexible employment. The Server position primarily focuses on delivering superior customer service in a fast-paced, upscale environment where attention to detail and a positive attitude are essential. You will act as a main point of contact for guests during meal service, conveying menu information, taking orders, and ensuring every guest's needs are met with accuracy and care.

In this role, you will be responsible for various tasks such as greeting guests warmly, presenting menus, taking orders, and serving food and beverages promptly and courteously. You will ensure all tables are properly set and maintained, practice cleanliness standards throughout your shift, and communicate effectively with the kitchen regarding any special dietary requests or allergies to maintain safety and satisfaction. Additionally, handling payments accurately and adhering to cash handling policies is required for the smooth operation of service. This position requires multitasking skills, physical stamina, and the ability to maintain professionalism even under busy conditions. Moreover, maintaining compliance with company policies and safety procedures is integral to the responsibilities.

Joining Aqua Aston Hospitality as a Server not only offers a competitive salary but also provides generous benefits such as medical, dental, and vision coverage, 401(k) opportunities, and travel discounts that enhance both your professional and personal life. Employees also have access to a credit union membership, professional counseling services, and family support programs, as well as opportunities for growth and development within the company. Site-specific perks include subsidized employee parking, complimentary uniform dry cleaning, quarterly luncheons and awards, discounts at onsite food outlets, discounted theme park tickets, rental cars, and participation in community service activities. These offerings demonstrate AAH’s commitment to their team’s well-being and satisfaction.

Working as a Server at AAH provides not only employment but also a chance to be part of an award-winning hospitality organization that values diverse talents and encourages a culture of inclusion and respect. Candidates with fine dining experience are preferred, and flexibility to work various shifts, including holidays and weekends, is essential. The role involves physical demands such as lifting, carrying, pushing, and pulling items weighing up to 25 pounds and requires good mobility to stand, sit, or walk for extended periods. A background check and drug screening may be part of the hiring process, reflecting the company’s adherence to legal requirements and commitment to workplace safety.

Overall, the Server position at Aqua Aston Hospitality merges the elements of excellent customer service, teamwork, and personal development to create a fulfilling career path within Hawaii's renowned vacation resort industry. By joining AAH, you will contribute to crafting impactful guest experiences in a respected luxury resort setting while enjoying extensive benefits and a supportive work environment.