Server (21+ for Alcohol Service)

Heirloom Restaurant Group is a dynamic and rapidly growing restaurant brand management company that operates over ten distinct restaurant brands. With a passion for food, community, and meaningful experiences, Heirloom Restaurant Group has established itself as a leader in the hospitality industry by fostering environments where guests can come together, share meals, and create lasting memories. The company's roots lie deeply embedded in its commitment to the local communities it serves, taking responsibility towards friends, families, neighbors, and associates seriously. This sense of community drives Heirloom to source ingredients from trusted farmers and producers, focusing on showcasing the inherent beauty of quality food. Their restaurants are designed to be comfortable and nurturing spaces that encourage genuine connection and enjoyment. The team at Heirloom consists of individuals who share a collective passion for cooking, running restaurants, and delivering exceptional customer experiences. They prioritize finding like-minded individuals who align with their core values and who seek mutually beneficial partnerships, emphasizing the importance of respect and collaboration within the workplace.

This specific role, presumably within one of Heirloom's restaurants, is a full-time position requiring dedication, excellent communication skills, and a strong customer service orientation. The position involves expert knowledge of the food and beverage menu, including alcoholic drinks, and the ability to recommend, describe, and accurately process orders. Employees are expected to possess knowledge of cocktail preparation and comply with all local and state alcohol regulations, ensuring responsible alcohol service. This job also emphasizes teamwork by requiring the individual to work closely with kitchen and bar staff to coordinate timely and efficient service. Beyond technical skills, the role is deeply centered on creating extraordinary guest interactions by promptly addressing inquiries, promoting specials, and upselling menu items. Handling payments accurately and maintaining a clean, organized dining environment are additional key responsibilities. Working evenings, weekends, and holidays is part of the job, reflecting the nature of the hospitality industry. Heirloom values strong interpersonal skills and the ability to handle multiple responsibilities with grace and professionalism. In return, the company offers benefits such as free food and insurance reimbursement plans for full-time employees, creating a supportive environment where employees can thrive. Heirloom Restaurant Group is committed to diversity, inclusivity, and equal employment opportunity, fostering a workplace where everyone can succeed regardless of their background or identity.