Server (21+ for Alcohol Service)

Heirloom Restaurant Group is a dynamic and rapidly growing restaurant brand management company that proudly oversees more than 10 unique brands within the hospitality industry. With a passionate team of individuals dedicated to creating meaningful experiences around the shared enjoyment of food and drink, Heirloom Restaurant Group is deeply rooted in its local community. The company's mission emphasizes fostering life-changing experiences through the simple yet profound act of breaking bread together. They prioritize authenticity and respect for their local farmers and producers by allowing the natural beauty of seasonal and fresh ingredients to come through in each dish served.

Heirloom Restaurant Group values community responsibility, recognizing its obligation to its friends, families, neighbors, and associates. This sense of accountability shapes their culture and operations, as they strive to build mutually beneficial partnerships with employees who share their core values. Their work environment aims to be nurturing and comfortable, setting a stage where memorable moments unfold regularly. The group is passionate about cooking, restaurant operations, and delivering exceptional dining experiences that guests cherish.

The Server role at Heirloom Restaurant Group is an integral part of upholding their commitment to excellent service and culinary appreciation. Serving as the bridge between the kitchen, bar, and guests, the server is expected to have comprehensive knowledge of the food and beverage menus, including appetizers, entrees, desserts, and alcoholic drinks. They must be adept at providing detailed menu descriptions and offering insightful recommendations, including appropriate wine and cocktail pairings to enhance the diners' experience.

The role also requires a thorough understanding and strict adherence to alcohol service laws, ensuring safe and responsible service to customers aged 21 and over. Monitoring customer consumption and professionally managing situations involving intoxicated guests are key responsibilities that maintain a safe dining environment.

Excellent customer interaction skills are essential for this position. Servers engage with guests to ensure satisfaction, address inquiries, and promote premium or specialty items. Communication skills extend to coordinating seamlessly with kitchen and bar teams to manage timely and accurate order delivery. Additionally, servers handle payment processing with precision, including cash and credit transactions.

Maintaining cleanliness and hygiene standards in service areas is also a critical duty, reinforcing the restaurant's commitment to a pristine and inviting atmosphere. This full-time role offers not only the opportunity to be part of a respected and community-focused hospitality group but also benefits such as free food and insurance reimbursement plans for full-time employees. Heirloom Restaurant Group is an equal opportunity employer dedicated to fostering diversity and inclusiveness throughout its workforce, standing against any form of discrimination while valuing all individuals and their contributions.