Server (21+ for Alcohol Service)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $9.25 - $15.75
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Work Schedule

Weekend Shifts
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Benefits

Free Food
Insurance Reimbursement Plans for FT employees

Job Description

Heirloom Restaurant Group is a dynamic and rapidly expanding restaurant brand management company that oversees more than 10 outstanding restaurant brands. With a focus on fostering meaningful connections and creating memorable dining experiences, Heirloom Restaurant Group is committed to cultivating a workplace culture that values community, respect, and care for one another. The company emphasizes its dedication to honoring its local roots by maintaining strong ties with its friends, families, neighbors, and associates, understanding that these relationships are the foundation for its continued success. Heirloom Restaurant Group believes that dining is much more than just a routine activity; it is an opportunity for life-changing experiences through shared meals and meaningful interactions.

The company’s mission is to showcase the natural beauty of the ingredients brought forth by its farmers and producers, allowing these elements to shine through in a nurturing and comfortable environment. This philosophy drives every aspect of their business, from the carefully crafted menus to the thoughtfully designed spaces where guests gather to enjoy their time. Heirloom Restaurant Group not only takes pride in cooking exceptional food, but also cherishes the art of running restaurants that bring joy and satisfaction to both guests and employees alike.

This part-time server position is a critical role within the Heirloom Restaurant Group team, offering a unique opportunity to be part of a company that values integrity, teamwork, and excellence in hospitality. As a server, you will be the face of the restaurant, delivering an exceptional guest experience through attentive service, menu knowledge, and a warm, welcoming demeanor. You must be passionate about food and beverage, knowledgeable about the menu offerings, and skilled in communicating recommendations and order details accurately. You will work closely with kitchen and bar staff to ensure timely and seamless service, creating an enjoyable atmosphere for diners.

In this role, you will manage a variety of responsibilities encompassing menu expertise, alcohol service compliance, customer interaction, communication, handling payments, and maintaining cleanliness in the dining and service areas. The company offers a competitive wage of $2.13 per hour plus tips, providing a solid base pay combined with the potential for meaningful earnings through gratuities. Serving alcoholic beverages requires strict adherence to legal regulations and company standards to ensure a safe and responsible drinking environment for all guests.

Heirloom Restaurant Group fosters an inclusive and diverse workplace where every team member is valued and respected regardless of their background. The company provides equal employment opportunities and a commitment to a discrimination-free environment. Working part-time with flexibility for evenings, weekends, and holidays, this role is ideal for individuals seeking to grow their career in the hospitality industry while contributing to a vibrant and community-oriented dining experience.

Job Requirements

  • Must be 21+ years of age in order to serve alcoholic beverages
  • Previous experience as a server in a restaurant or hospitality setting
  • Excellent communication and interpersonal skills
  • Knowledge of food and beverage menu items including alcoholic beverages
  • Ability to handle cash transactions and operate point-of-sale systems
  • Strong customer service orientation
  • Familiarity with local and state alcohol regulations
  • Flexibility to work evenings weekends and holidays

Job Qualifications

  • Previous experience as a server in a restaurant or hospitality setting
  • Excellent communication and interpersonal skills
  • Knowledge of food and beverage menu items including alcoholic beverages
  • Ability to handle cash transactions and operate point-of-sale systems
  • Strong customer service orientation
  • Familiarity with local and state alcohol regulations
  • Flexibility to work evenings weekends and holidays

Job Duties

  • Have a thorough understanding of the food and beverage menu including appetizers entrees desserts and alcoholic beverages
  • Provide recommendations and descriptions of menu items including wine and cocktail pairings
  • Take precise and accurate food and drink orders from customers
  • Ensure all special requests and modifications are communicated to the kitchen and bar staff
  • Understand basic cocktail preparation methods and garnishing techniques
  • Verify the age of customers to ensure they are 21 or older before serving alcoholic beverages
  • Understand and comply with local and state laws regarding the sale and service of alcoholic beverages
  • Monitor customer alcohol consumption to prevent over-service
  • Refuse service to customers who show signs of intoxication and handle such situations professionally
  • Provide exceptional customer service addressing inquiries and ensuring customer satisfaction
  • Check in with guests to ensure their needs are met and promptly address any concerns
  • Recommend and upsell premium or specialty food and beverage items including alcoholic beverages
  • Promote daily specials and promotions to enhance the dining experience
  • Work closely with kitchen and bar teams to coordinate the timing of food and beverage service
  • Communicate any special requests or modifications to the kitchen and bar
  • Handle cash and process credit card transactions accurately
  • Provide change and receipts promptly
  • Keep the dining and serving areas clean and well-organized
  • Adhere to hygiene and sanitation guidelines particularly in the handling of glassware and serving utensils

Job Criteria

Experience

Mid Level (3-7 years)


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