Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Flexible Schedule
Employee assistance program
Retirement Plan
Job Description
WellQuest Living is a community-centered organization dedicated to providing quality care and exceptional service within their living communities. Operating in the health care and assisted living sector, WellQuest Living focuses on creating a warm, welcoming environment for residents, ensuring their safety, comfort, and satisfaction are top priorities. Located in Palo Alto Commons, Palo Alto, CA, this reputable community emphasizes resident well-being through attentive service and compassionate care.
The position open is for Wait Staff, an essential role within the culinary services team at WellQuest Living. This role involves serving food to residents, family members, and visitors in a friendly, c... Show More
The position open is for Wait Staff, an essential role within the culinary services team at WellQuest Living. This role involves serving food to residents, family members, and visitors in a friendly, c... Show More
Job Requirements
- Ability to read, write and speak English
- Obtain Food Handlers Card as required
- Wait Staff experience preferred
- Ability to count
- Knows and understands facility fire plan, disaster plan, and safety procedures
- Ability to follow written and oral directions
- Ability to interact tactfully with residents and family members, staff and general public
- Good physical health verified by a health screening
- Current first aid training
- Must have criminal record clearance
- Must be at least 16 years of age
Job Qualifications
- Ability to read, write and speak English
- Obtain Food Handlers Card as required
- Wait Staff experience preferred
- Ability to count
- Knows and understands facility fire plan, disaster plan, and safety procedures
- Ability to follow written and oral directions
- Ability to interact tactfully with residents and family members, staff and general public
- Good physical health verified by a health screening
- Current first aid training
- Must have criminal record clearance
- Must be at least 16 years of age
Job Duties
- Make resident satisfaction the number one priority
- Serve meals to residents, family members and visitors in a professional, dignified, efficient and courteous manner
- Assure compliance with all proper serving techniques/etiquette
- Assist residents with menu selections as needed
- Accurately and professionally take residents and guests' food and beverage orders
- Verify food prepared matches items ordered on POS
- Ensure food orders reflect special requests, including menu substitutions
- Identify how various menu items are prepared, ingredients, and cooking methods especially for daily specials for residents and guests
- Ensure that plates are presentable before serving
- Bring and serve food using large oval trays and tray stands
- Prepare to-go or delivery orders appropriately
- Serve as a liaison with kitchen and dining room staff to make corrections or adjustments to orders as necessary
- Track residents' attendance at meals
- Deliver meals to resident rooms as required
- Prepare dining room prior to each meal by performing necessary cleaning and stocking
- Check dining room stock and nourishments
- Pull old items and restock as necessary
- Clean tables and chairs after meals and pick up floor areas
- Bus tables and return all dishes to the kitchen
- Maintain clean and sanitary work environment at all times
- Report equipment safety issues to Culinary Services Director or Dining Services Manager
- Cooperate to get work done and be flexible with daily schedule
- Assist in food inventory and/or wash dishes when needed
- Assist in breaking down deliveries and put away stock as needed
- Follow standards for time and attendance
- Display tact and friendliness when dealing with residents, families and visitors
- Provide support to community's marketing efforts through positive/friendly interaction during all property tours and telephone contact with the public as directed
- Communicate any observed or suspected resident change of condition to a supervisor immediately
- Maintain a safe and secure environment for all staff, residents and guests
- Encourage teamwork through cooperative interactions with co-workers and other departments
- Support a positive and professional image through actions and dress
- Perform other duties consistent with the position as assigned by the Culinary Services Director or Dining Services Director
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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