Server

Pittsburgh, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $10.00 - $18.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Training and Development

Flexible Schedule

Retirement Plan

Job Description

City Winery is a unique and innovative establishment that brilliantly combines the art of winemaking with live music and exceptional dining experiences. Since its inception in 2008, City Winery has been revolutionizing the cultural landscape by bringing the warm, inviting atmosphere of wine country to urban centers. Founded by music industry veteran and visionary Michael Dorf, the company has grown into a nationally recognized brand that delivers award-winning, locally produced wines, intimate concert experiences, and fine dining all in one extraordinary venue. City Winery’s fusion of culinary excellence, live entertainment, and winery operations makes it a vibrant hub for foodies,... Show More

Job Requirements

2+ years experience as a server in a fast-paced, high-volume service environment and/or equivalent relevant experience
Strong work ethic
Ability to consistently deliver high-quality guest experiences, exceed guest expectations, and strive to create a memorable experience at every City Winery visit
Effective communication and interpersonal skills with a proven ability to build positive relationships with coworkers and guests
Aptitude to resolve problems
Ability to execute professional guest service experience
Ability to navigate venue conditions including tight spaces, dark room and loud environment
Ability to handle all guests with composure and hospitality
Polished presentation
Ability to work both independently and in a team environment
Must be fluently literate in English including ability to read, write, communicate, conduct basic business-related mathematics, and able to accurately function a POS
Ability to work a flexible schedule including days, nights, weekends, and holidays
Ability to perform physical requirements including standing/walking for entirety of shift, bending, pulling, pushing, using stairs, lifting and carrying up to 50 lbs

Job Qualifications

2+ years experience as a server in a fast-paced, high-volume service environment and/or equivalent relevant experience
Strong work ethic
Team player
Exceptional guest service skills
Effective communication and interpersonal skills with a proven ability to build positive relationships with coworkers and guests
Aptitude to resolve problems
Ability to execute professional guest service experience
Ability to navigate venue conditions including tight spaces, dark room and loud environment
Ability to handle all guests with composure and hospitality
Polished presentation
Ability to work both independently and in a team environment
Must be fluently literate in English including ability to read, write, communicate, conduct basic business-related mathematics, and able to accurately function a POS
Ability to work a flexible schedule including days, nights, weekends, and holidays
Ability to perform physical requirements of the role including standing/walking for entirety of shift, bending, pulling, pushing, using stairs, lifting and carrying up to 50 lbs

Job Duties

Provide positive guest experience including greeting, conversing with, and thanking departing guests
Interact with guests, take orders, serve food and beverages, handle transactions, and support overall guest service needs from beginning to end
Upsell, increase check average, compete in sales incentives, drive marketing promotions and special events, and promote our brand
Check tables throughout service times for guest satisfaction, resolve guest complaints
Adhere to Steps of Service and maintain brand standards every shift
Maintains a clean, neat and well-groomed appearance
Complete necessary side-work, perform opening and closing duties including set-up, maintenance, and breakdown of the area, including preparation of products and physical activations of dining rooms
Maintain cleanliness and safety of all work areas including but not limited to side stations, floor, shelves, storage areas
Follow all health and safety regulations, including enforcing laws and ordinances in the handling and provision of alcoholic beverages
Handle payment transactions and maintain accurate cash drawer
Adhere to and abide by cash handling procedures as per Company standards
Attend training courses, tastings, meetings, as needed
Maintain a knowledge of City Winery brand, history, culture, and programming, both in venue and restaurant
Maintain menu knowledge, including ingredients, preparation methods, and allergen information and communicate this information tableside to guests
Follow all company policies, procedures, and guidelines including being ready to work at scheduled shift time, in uniform, with neat and presentable appearance
Perform all other reasonably assigned duties

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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