Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $26.00 - $58.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Blue Cross Blue Shield Medical Insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Beatrix is a vibrant neighborhood coffeehouse and restaurant located in Chicago, with multiple locations in River North, Streeterville, Fulton Market, Loop, and Oak Brook neighborhoods. Known for serving weekday breakfast, lunch, dinner, and weekend brunch, Beatrix offers a menu that highlights comfort food with a healthful twist. Favorite dishes include the Light & Fluffy Lemon Pancakes, Green Chili & Chicken Enchiladas, and the Prime Burger. Alongside its diverse menu, Beatrix is celebrated for its iconic coffee bar and bakery counter at each location, where guests can enjoy signature cookies, in-house pastries, fresh-squeezed juices, and specialty coffee drinks made by Beatrix... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in food service or hospitality preferred
- Ability to stand and walk for entire shift
- Ability to safely lift up to 50 pounds
- Excellent communication skills
- Ability to multitask in a fast-paced environment
- Availability to work various shifts including weekends
- Ability to work in a crowded and noisy environment
- Knowledge of food safety and sanitation practices
- Basic math skills for handling cash and credit transactions
Job Qualifications
- Effective communication skills both verbal and written
- Strong multitasking abilities
- Knowledge of food, beverage, and menu items
- Experience with POS systems and payment processing
- Customer service orientation
- Ability to work under pressure
- Teamwork and collaboration skills
- Familiarity with food allergy procedures
Job Duties
- Provide efficient, friendly guest service to a 3-6 table section including but not limited to following all steps of service and bussing the table to ensure a positive guest experience
- Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively transport food or beverages to a table of three in a single trip
- Safely and effectively use and operate all necessary tools and equipment
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multitask calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques to present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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