
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $26.00 - $58.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Blue Cross Blue Shield Medical Insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Saranello's is a distinguished Italian restaurant inspired by the rich culture and culinary traditions of Italy. Founded by Chef-Partner Mychael Bonner, the restaurant offers a diverse menu featuring homemade, hand-crafted pizzas, pastas, prime steaks, and fresh fish, crafted with the finest ingredients to deliver authentic and flavorful dishes. The restaurant's atmosphere is both rustic and intimate, characterized by exposed brick walls and soft lighting, creating the perfect setting for guests to enjoy a relaxed dining experience with family and friends. With six private and semi-private banquet rooms and a dedicated events team, Saranello's caters to special occasions by offering full-service... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work flexible schedules including nights, weekends and holidays
- Physical ability to stand and walk for extended periods
- Ability to lift and carry up to 50 pounds
- Strong communication skills in English
- Must be at least 18 years old
- Ability to follow written and oral instructions
- Ability to work in a fast-paced, high-energy environment
- Commitment to uphold restaurant policies and safety standards
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in a fast-paced restaurant or hospitality environment preferred
- Strong communication and interpersonal skills
- Knowledge of food and wine preferred
- Ability to multitask effectively in a busy environment
- Ability to maintain professionalism under pressure
- Basic math skills for processing payments
- Ability to learn and use POS systems
- Customer service oriented
- Team player mindset
Job Duties
- Provide efficient, friendly guest service to a 3-6 table section including following all steps of service and bussing the table
- Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- Available to work a variety of hours, days and shifts including weekends
- Safely and effectively transport food or beverages to a table of three in a single trip
- Safely and effectively use and operate all necessary tools and equipment
- Ability to effectively communicate to perform and follow job requirements in written and spoken direction
- Ability to multitask calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques to present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment including the POS system and Frequent Diner, Gift Card and Credit Card terminals
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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