
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $26.00 - $40.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Big Bowl is a renowned restaurant specializing in authentic Chinese and Thai cuisine. With a dedication to delivering exceptional dining experiences, Big Bowl emphasizes the use of the highest quality ingredients, including prime beef and fresh seafood, to create dishes rich in vibrant and bold flavors. The menu features a variety of options that appeal to both adults and children, made even more enticing by specialties such as housemade curries and unique dipping sauces. Complementing the food offerings, the restaurant provides a wide selection of beverages including homemade ginger ale crafted from fresh ginger root, along with signature cocktails, craft... Show More
Job Requirements
- High school diploma or equivalent preferred
- Ability to handle payments and orders accurately
- Strong communication skills in English
- Ability to multitask and work in a fast-paced environment
- Ability to stand and walk for entire shifts
- Ability to lift up to 50 pounds occasionally
- Availability to work flexible hours including weekends
- Must comply with safety and sanitation guidelines
- Must complete alcohol awareness training
- Must be a team player
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in a food service or customer service role preferred
- Strong communication and interpersonal skills
- Ability to multitask and remain calm under pressure
- Basic math skills for handling payments and orders
- Knowledge of food safety and sanitation standards
- Positive attitude and team player mentality
- Ability to stand and walk for extended periods
Job Duties
- Provide efficient, friendly guest service to a 3-6 table section including but not limited to following all steps of service and bussing the table to ensure a positive guest experience
- Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively transport food or beverages to a table of three in a single trip
- Safely and effectively use and operate all necessary tools and equipment
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multitask calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques to present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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