Job Overview

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Employment Type

Hourly
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Compensation

Type:
Salary
Rate:
Exact $43,200.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
health care
Competitive 401k match

Job Description

OTG Concessions Management, LLC is a pioneering force in the hospitality industry, renowned for transforming airport dining and retail experiences across the United States. With a vast presence spanning over 300 in-terminal dining and retail locations across 11 major airports, OTG serves millions of travelers annually through its dedicated team of more than 5,000 crewmembers. Known for its innovative approach, OTG integrates state-of-the-art technology with exceptional service standards to create unique, seamless experiences tailored to the fast-paced airport environment. OTG is committed to fostering a workplace culture that empowers employees to grow professionally and personally, offering some of the best... Show More

Job Requirements

  • must be at least 18 years of age
  • fluent and fully conversational in English
  • must become TIPS certified within 90 days of employment
  • able to lift up to 35 pounds
  • must be able to stand for extended periods, stoop, kneel, and crouch
  • must be available to work varied hours and days including nights, weekends, holidays, and bad weather conditions
  • must be flexible

Job Qualifications

  • 1-2 years of experience as a server
  • strong communication and interpersonal skills
  • ability to work in a fast-paced and high-volume environment
  • basic knowledge of food and beverage service including beer, wine, and cocktail pairings
  • must be at least 18 years of age
  • fluent and fully conversational in English
  • must become TIPS certified within 90 days of employment
  • able to lift up to 35 pounds
  • must be able to stand for extended periods, stoop, kneel, and crouch
  • must be available to work varied hours and days including nights, weekends, holidays, and bad weather conditions
  • must be flexible

Job Duties

  • Follow OTG steps of service and standard operating procedures
  • greet guests pleasantly
  • walk guests through the OTG ordering and payment system
  • highlight menu, food and beverage options, make suggestions based on guest preferences and dietary restrictions or allergies
  • follow the OTG cash handling and cash register policies
  • maintain cleanliness within the restaurant's dining and service stations
  • communicate with chefs and managers to ensure food is delivered to guests in a timely manner
  • adhere to all safety and sanitation regulations
  • participate in training sessions and team meetings as required
  • assist team members as needed
  • inform MOD on guest complaints, feedback, inquiries
  • monitor and report intoxicated guests to MOD
  • inform leadership team of low inventory and equipment issues
  • perform additional tasks requested by the OTG leadership team

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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