Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $26.00 - $40.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Big Bowl is a renowned dining establishment specializing in authentic Chinese and Thai cuisine. It prides itself on using the highest quality ingredients, including prime beef and fresh seafood, to create dishes bursting with big and bold flavors. From housemade curries to unique dipping sauces, the menu at Big Bowl offers a diverse range of options that appeal to both adults and children. Complementing the flavorful food selection, the restaurant offers an array of beverages including homemade ginger ale made with fresh ginger root, signature cocktails, as well as craft beer and an impressive selection of wines from around the... Show More
Job Requirements
- High school diploma or equivalent preferred
- Prior experience in a server role preferred
- Excellent communication skills
- Ability to multitask and work effectively under pressure
- Willingness to work varied shifts including weekends
- Physical ability to stand and walk for the duration of shifts
- Ability to lift and move up to 50 pounds
- Capability to work in a confined and busy environment
- Attention to detail and accuracy in order processing
- Successful completion of alcohol awareness training
- Ability to follow all restaurant policies and procedures
- Positive attitude and team-oriented mindset
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in a restaurant server position is beneficial
- Strong communication skills
- Ability to multitask efficiently in a fast-paced environment
- Knowledge of food and wine is a plus
- Demonstrated ability to provide excellent customer service
- Ability to work well in a team setting
- Basic math skills for handling payments
- Availability to work flexible hours, including weekends
- Ability to follow directions and restaurant policies
- Completion of alcohol awareness training
Job Duties
- Provide efficient, friendly guest service to a 3-6 table section including but not limited to following all steps of service and bussing the table to ensure a positive guest experience
- Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively transport food or beverages to a table of three in a single trip
- Safely and effectively use and operate all necessary tools and equipment
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multitask calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques to present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
No experience required
Job Location
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