Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $9.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Incredible discounts
Medical insurance
Prescription coverage
Dental Insurance
Vision Insurance
telemedicine
Wellness Program
Company Matching 401(k) Retirement Savings Plan
flexible savings accounts - health and dependent care
Highly competitive pay
Team member incentives
Pay Access before Pay Day
flexible schedules
Paid Time Off
Access to Team Member Relief Program
Employee assistance program
Everyday benefits program
Employee Referral Bonus Program
Wine and Culinary Education
Career Growth Flight Plan
Milestones Recognition Program
Job Description
Cooper's Hawk Winery & Restaurants is a distinguished establishment that aims to bring the refined Napa Valley experience to communities across America. This chain is celebrated for its unique combination of an elegant tasting room paired with a polished casual restaurant and a scratch kitchen. Known for producing award-winning wines, Cooper's Hawk has earned hundreds of accolades and proudly serves as the Official Wines of the Screen Actors Guild Awards. The company is rooted in the belief that food and wine have the incredible power to form and nurture communities, and with the world's largest wine club membership, Cooper's Hawk... Show More
Job Requirements
- Must represent Cooper's Hawk values
- must be at least 21 years of age
- minimum of six months server experience required
- experience in a full-service, upscale casual restaurant or equivalent service environment preferred
- must be comfortable educating guests on the Wine Club membership program and inviting them to join
- hospitality-focused individual with passion and knowledge for guest service, food, and wine
- an individual who thrives in a team-based environment
- experience using POS systems
- must be able to read, write and understand English
- ability to multi-task and work calmly and effectively under pressure in a fast-paced environment
- ability to work flexible shifts and schedules including weekends and some holidays
- ability to stand and walk up to 10 hours per shift
- ability to lift and carry up to 40 pounds
- ability to perform essential functions to Cooper's Hawk standards and with reasonable accommodation
Job Qualifications
- Minimum of six months server experience
- experience in a full-service, upscale casual restaurant or equivalent service environment preferred
- comfortable educating guests on the Wine Club membership program and inviting them to join
- hospitality-focused with passion and knowledge for guest service, food, and wine
- experience using POS systems
- ability to read, write and understand English
- ability to multi-task and work calmly under pressure in a fast-paced environment
- ability to work flexible shifts including weekends and holidays
- ability to stand and walk up to 10 hours per shift
- ability to lift and carry up to 40 pounds
- must be at least 21 years of age
Job Duties
- Greet all guests with hospitality
- engage and answer questions about food, wine, and facilities in a friendly, helpful manner
- maintain full knowledge of Cooper's Hawk food, drink, wine menus and steps of service
- actively educate guests on the Cooper's Hawk Wine Club and its offerings and rewards and invite them to participate in the club with the goal of expanding membership
- actively communicate with bartenders, hosts and food runners to ensure a memorable guest experience
- maintain awareness and basic understanding of Host and Service Assistant positions and provide support when needed
- pick up and deliver food orders to tables promptly
- serve alcoholic beverages in compliance with company standards and legal guidelines
- maintain a safe, sanitary, organized, and stocked work area
- handle cash and utilize the POS system according to company standards
- follow departmental checklists and standard operating procedures for opening, mid-shift, or closing duties
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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