Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $17.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Paid Time Off
Employee Discounts

Job Description

Dave & Buster's is a renowned American restaurant and entertainment company that combines dining with an interactive gaming experience, creating an engaging atmosphere for guests of all ages. Known for its unique concept of integrating a full-service restaurant with a vast array of arcade games, sports viewing areas, and event spaces, Dave & Buster's offers a fun and dynamic workplace environment that is unlike many others in the hospitality industry. With its commitment to providing excellent service, quality food and beverages, and a vibrant social atmosphere, the company appeals to both casual visitors and event groups looking for a memorable... Show More

Job Requirements

  • must be at least 18 years of age
  • ability to work days, nights and/or weekends as required
  • able to work in noisy, fast paced environment with distracting conditions
  • able to read and write handwritten notes
  • capable of lifting and carrying up to 30 pounds
  • able to stand or walk for entire shift
  • frequently reach, bend, and stoop
  • ability to communicate clearly in English
  • adherence to dress code with neat, clean and professional appearance

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in customer service or hospitality is an advantage
  • strong communication and interpersonal skills
  • ability to operate point-of-sale systems like Micros
  • ability to work effectively in a fast-paced, team-oriented environment
  • basic math skills for handling transactions
  • knowledge of alcohol service policies is beneficial
  • ability to multitask and maintain high energy levels throughout shift
  • commitment to maintaining cleanliness and sanitation
  • ability to follow instructions and company policies
  • positive attitude and enthusiasm for creating great guest experiences
  • must be at least 18 years old

Job Duties

  • deliver an unparalleled guest experience through food, drinks, and games in a fun environment
  • keep immediate supervisor informed of problems or unusual matters and take corrective action
  • create a warm, fun atmosphere for guests and team members
  • adhere to company sanitation procedures
  • maintain accurate financial transactions including credit card operation and cash handling
  • follow alcohol awareness procedures and manage intoxicated guests
  • greet guests promptly and warmly
  • accurately take and enter food and drink orders using Micros system
  • ensure food is properly garnished and delivered efficiently
  • assist in party set up and breakdown
  • bus and reset tables
  • assist other team members as needed
  • complete station side work at shift start and end
  • participate in sales incentives and contests
  • follow portion guidelines for cost control
  • ensure ongoing guest satisfaction by checking back and maintaining drink levels
  • keep station clean and orderly
  • maintain good working relationships with team members
  • communicate effectively with guests to generate enthusiasm
  • demonstrate proficiency with Micros and handle all monetary transactions accurately
  • comply with dress code and maintain professional appearance
  • listen carefully to guest needs and communicate with guests and team members
  • maintain constant standing or walking during shifts
  • reach, bend, and stoop frequently as required

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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