Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development

Job Description

Hy-Vee is a well-established and respected supermarket chain known for its commitment to providing exceptional customer service and quality products. Founded with the mission to create a positive shopping experience, Hy-Vee is recognized nationwide for its friendly atmosphere and wide variety of fresh food offerings. With a culture built around community involvement and employee engagement, Hy-Vee believes that its people are its greatest strength. The company promises "a helpful smile in every aisle" and has cultivated an environment that encourages teamwork, growth, and a customer-first mindset. As an employer, Hy-Vee offers a dynamic work environment that fosters personal and professional... Show More

Job Requirements

  • Must be able to perform medium work exerting up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly
  • Must have vision from less than 20 inches to more than 20 feet with or without correction, including depth perception and color vision
  • Must be able to perform physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
  • Must adhere to department and company guidelines on personal hygiene and dress code
  • Must report to work on schedule and be punctual
  • Must accurately report tip income

Job Qualifications

  • No education requirement
  • 0 - 2 years of related work experience
  • Ability to follow detailed but uncomplicated written or verbal instructions
  • Ability to do simple addition and subtraction
  • Ability to understand and follow verbal or demonstrated instructions
  • Strong communication and customer service skills
  • Knowledge of menu items including bar offerings
  • Physical stamina to perform medium work

Job Duties

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience
  • Smiles and greets customers in a friendly manner
  • Makes an effort to learn customers' names and address them personally
  • Answers the telephone promptly and takes customer orders
  • Checks with customers to ensure their satisfaction with meals and resolves any issues
  • Collects payments from customers
  • Writes or enters food and beverage orders accurately
  • Prepares itemized checks including meals and sales taxes
  • Verifies patrons' identification for alcoholic beverages
  • Serves food and beverages and prepares specialty dishes
  • Presents menus and answers questions with recommendations
  • Cleans tables or counters after dining
  • Prepares hot, cold, and mixed drinks and chills wine bottles
  • Stocks service areas with necessary supplies
  • Maintains adherence to hygiene and dress guidelines
  • Reports to work on time and follows company policies
  • Accurately reports tip income
  • Washes dishes as necessary
  • Orders products and supplies as needed
  • Performs other job-related duties and special projects

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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