Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $26.00 - $40.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Blue Cross Blue Shield Medical Insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
SUSHI-SAN is an acclaimed restaurant brand located in Chicago, renowned for its elevated and exceptional Japanese cuisine served in a relaxed yet sophisticated atmosphere. It operates under the Lettuce Entertain You family, a collective of over 100 nationally recognized restaurants celebrated for their quality food, exceptional service, and welcoming work environments. Known for fostering creativity, passion, and commitment, SUSHI-SAN offers employees opportunities for career advancement alongside comprehensive training and development programs. At its new Lincoln Park location, SUSHI-SAN continues this tradition by seeking dedicated individuals to join their team as servers. This position is an excellent opportunity for those looking... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous restaurant or customer service experience preferred
- Ability to multitask and work in a fast-paced environment
- Strong communication skills
- Ability to stand and walk for an entire shift
- Ability to lift and carry up to 50 pounds
- Available to work flexible hours including weekends
- Ability to follow safety and sanitation procedures
- Completion of alcohol awareness training
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in a restaurant or customer service role preferred
- Knowledge of food and wine is an asset
- Ability to multitask and work effectively under pressure
- Strong communication and interpersonal skills
- Basic math skills for handling transactions
- Familiarity with POS systems is a plus
- Ability to stand for long periods
- Commitment to delivering excellent guest service
- Team-oriented mindset
Job Duties
- Provide efficient, friendly guest service to a 3-6 table section including but not limited to following all steps of service and bussing the table to ensure a positive guest experience
- Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively transport food or beverages to a table of three in a single trip
- Safely and effectively use and operate all necessary tools and equipment
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multitask calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques to present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
No experience required
Job Location
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