Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $25.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
competitive hourly wage
Employee Discounts
Team-oriented environment
Opportunities for advancement
Job Description
Ethos Hospitality is a renowned company dedicated to creating exceptional dining experiences for its guests with a strong emphasis on family values, culture, and service excellence. Known for its relentless drive, focus, passion, and humility, Ethos Hospitality believes in radical candor and the power of truth to drive innovation and personal growth. The company fosters a work environment where employees feel valued and empowered to contribute their best while upholding core values that include loving and serving each other and guests, prioritizing culture over strategy, and continually striving to leave every space better than found. This commitment to excellence and... Show More
Job Requirements
- must be at least 19 years of age
- previous customer service experience in a restaurant or similar fast-paced environment
- ability to communicate effectively and politely with guests and team members
- able to work flexible shifts, including evenings, weekends, and holidays
- must comply with uniform and grooming standards
- physical ability to lift up to 50 lb.
- able to stand and move during entire shift
- basic proficiency with cash register operations
Job Qualifications
- previous work experience involving customer service in a fast-paced environment
- positive attitude and ability to work well under pressure with bussers, cooks, and other staff
- good communication and interpersonal skills
- ability to stand and walk for extended periods
- basic math skills to handle cash register transactions
- knowledge of food and beverage service standards
- commitment to maintaining personal hygiene and professional appearance
- ability to lift 30 lb. regularly and 50 lb. occasionally
Job Duties
- report to work as scheduled, on time, well-groomed, and dressed in proper uniform
- greet, seat, and serve guests in a prompt, friendly, professional way
- know all abbreviations of food items
- be familiar with specials prior to starting the shift
- take food and drink orders promptly and accurately
- pick up orders in a window and deliver completed meals to correct customers in a timely manner
- check back with customers to ensure satisfaction with food and service, refill drinks, and take any additional orders
- ring up bills and deliver to customers
- check out customers at the cash register
- handle customer complaints in a calm, courteous manner
- inform supervisor of any customer complaints or suggestions
- restock service areas
- keep service areas clean and complete all assigned cleaning tasks
- advise Lead Line Server of any personnel situations or policy violations having an adverse effect on restaurant operating performance
- must be at least 19 years of age upon date of hire
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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