Job Overview
Compensation
Type:
Hourly
Rate:
Range $10.25 - $17.25
Work Schedule
Flexible
Benefits
Paid sick leave
401(k)
health care
complimentary shift meal
Semi annual employee appreciation days
Commuter Transit Benefits
Job Description
Chickie's & Pete's is a renowned restaurant and food service establishment located in Philadelphia, PA. As a popular dining destination, Chickie's & Pete's is committed to delivering exceptional guest experiences through high-quality food, welcoming atmospheres, and attentive service. Their brand is recognized for a distinct style of service that focuses on guest satisfaction, detailed menu knowledge, and creating a hospitable environment. With a dedicated team and well-established operational standards, Chickie's & Pete's continues to be a leader in the restaurant industry, offering diverse opportunities for employment in various front-of-house roles.
The position available is a Food Server role designe... Show More
The position available is a Food Server role designe... Show More
Job Requirements
- No formal education required
- excellent communication skills
- ability to stand for long periods
- basic math skills for transaction handling
- ability to perform light food preparation
- knowledge of food allergy accommodations
- ability to follow service standards including up-selling
- must recognize and appropriately handle alcohol-related situations
- able to work in a fast-paced team environment
- ability to respond to guest complaints professionally
- flexible schedule including availability to work overtime
- willing to attend scheduled meetings
- commitment to maintaining sanitation standards
Job Qualifications
- Must consistently assess, anticipate and meet guests needs and respond quickly without losing focus or projecting a mood that detracts from the guests overall dining experience
- must clearly communicate in a professional manner with guests, vendors, coworkers and management
- must understand instructions, read written company memorandums and communicate when more direction or training is needed
- must adapt to different personalities of guests and coworkers without losing focus
- must work well in a team-oriented environment by establishing good working relationships
- must understand all Chickies & Petes products and services and be able to understand guests needs clearly
- must perform physical activities in a variety of environmental conditions requiring moderate strength including cleaning, climbing, lifting, walking, balancing and handling of materials
- must be able to stand for long periods of time
- must recognize problems when they arise and resolve them appropriately using good judgment, tact and initiative according to company policy
- must have general accounting and mathematical skills along with point of sale application knowledge
- must evaluate current practices and processes and initiate improvements where necessary
- must speak and write English effectively
- must be flexible and occasionally work overtime or assist others
- additional responsibilities may be assigned as needed
Job Duties
- Greet guests in a friendly professional manner
- provide education about Chickies style of service, the food and beverage menus, how menu items are prepared, the ingredients used and the different cooking methods
- ensure menu, food preparation and ingredient knowledge in order to address guests food allergy concerns and questions
- smile and maintain a positive attitude at all times
- perform light food preparation duties when needed
- follow all Chickies & Petes service standards including up-selling and suggestive selling
- inform guests of daily specials
- check food and beverages for quality and presentation, following menu builds, before serving
- serve food and beverages to guests
- check identification to ensure that guests meet minimum age requirements for consumption of alcoholic beverages
- recognize signs of intoxication and handle alcohol-related situations effectively
- provide food and drink recommendations to guests
- receive guest payments and process transactions
- sincerely thank all guests, make them aware of upcoming specials or events and invite them back for another visit soon
- clear, clean, and reset tables promptly according to proper sanitation standards
- ensure all condiments and napkin dispensers are clean and well stocked
- respond appropriately to guest complaints and bring any issues to the attention of a manager
- perform marketing and other promotional services as needed
- complete beginning, change and end of shift side duties
- understand the importance of speed of service and act with sense of urgency when performing job tasks
- attend all scheduled employee meetings
- additional tasks as assigned
Job Qualifications
Experience
No experience required
Job Location
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