Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Salary
Rate:
Exact $43,200.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
healthcare
Competitive 401k match
Tips earnings
team environment
Training and Development
flexible scheduling

Job Description

OTG Concessions Management, LLC is an innovative leader in the hospitality industry, renowned for its cutting-edge approach to airport dining and retail experiences. With over 300 in-terminal locations across 11 major airports and a team exceeding 5,000 dedicated crewmembers, OTG serves millions of travelers annually. The company has gained acclaim for transforming airport experiences into memorable culinary journeys, combining state-of-the-art technology with exceptional service standards. OTG focuses on consistently pushing the boundaries of hospitality excellence, creating a dynamic work environment where employees can grow, learn, and reach their professional potential. Known for offering some of the industry's most competitive compensation... Show More

Job Requirements

  • Must be at least 18 years of age
  • Able to lift up to 35 lbs
  • Must be able to stand for extended periods, stoop, kneel, and crouch
  • Must be available to work varied hours/days, including nights, weekends, holidays, and bad weather conditions
  • Must become TIPS certified within 90 days of employment
  • Fluent and fully conversational in English

Job Qualifications

  • 1-2 years of experience as a server
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced and high-volume environment
  • Basic knowledge of food and beverage service, including beer, wine and cocktail pairings
  • Must be at least 18 years of age
  • Fluent and fully conversational in English
  • Must become TIPS certified within 90 days of employment
  • Able to lift up to 35 lbs
  • Must be able to stand for extended periods, stoop, kneel, and crouch
  • Must be available to work varied hours/days, including nights, weekends, holidays, and bad weather conditions
  • Must be flexible

Job Duties

  • Follow OTG steps of service and standard operating procedures
  • Greet guests pleasantly
  • Walk guests through the OTG ordering and payment system
  • Highlight menu, food and beverage options, make suggestions based on guest preferences and or dietary restrictions/allergies
  • Follow the OTG cash handling and cash register policies
  • Maintain cleanliness within the restaurant's dining and service stations
  • Communicate with Chefs and Managers to ensure food is delivered to guests in a timely manner
  • Adhere to all safety and sanitation regulations
  • Participate in training sessions and team meetings as required
  • Assist team members as needed
  • Inform MOD on guest complaints/feedback/inquiries
  • Monitor and report intoxicated guests to MOD
  • Inform leadership team of low inventory and equipment issues
  • Perform additional tasks requested by the OTG leadership team

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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