Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $30.00 - $70.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Great pay
great tips
overtime eligibility
Paid sick leave
Health Insurance
Dental Insurance
Life insurance
FREE Education assistance
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discounts

Job Description

Maggiano's Little Italy is a renowned chain of Italian-American restaurants known for its authentic family recipes, scratch kitchen, and exceptional customer service. Founded with the vision of bringing classic Italian cuisine and the warm atmosphere of Little Italy to various cities, Maggiano's has grown into a beloved dining destination with elegant banquet facilities, high-energy full-service dining rooms, and customer-friendly carryout options. Each Maggiano's restaurant is designed to reflect the unique history and culture of its host city, creating a distinct yet consistent experience for guests nationwide. The company prides itself on fostering a supportive and inclusive work environment, treating its... Show More

Job Requirements

  • Minimum of 2 years full-service restaurant experience or equivalent
  • Knowledge of menu and specials
  • Familiarity with wine list
  • Understanding of liquor list and special drinks
  • Proficiency in accounting procedures
  • Familiarity with layout of restaurant including table numbers and station numbers
  • Understanding of individual restaurant orientation material including rules and philosophies
  • Meet personal schedule requirements punctually
  • Be courteous, pleasant and good natured
  • Respond to the needs of difficult guests with patience and courtesy
  • Accept constructive criticism
  • Get along with co-workers
  • Provide a clean, well manicured persona that reflects the established image of the restaurant
  • Stand and walk for an entire shift
  • Safely transport food from kitchen to guest table over slick, uneven surface
  • Transport food to service a party of 4 in a single trip
  • Transport food and beverage items from source to any guest table continually throughout a shift
  • Safely move about in all areas of the restaurant
  • Work nights, weekends and holidays

Job Qualifications

  • Minimum of 2 years full-service restaurant experience or equivalent
  • Knowledge of menu and specials
  • Familiarity with wine list
  • Understanding of liquor list and special drinks
  • Proficiency in accounting procedures
  • Familiarity with layout of restaurant including table numbers and station numbers
  • Understanding of individual restaurant orientation material including rules and philosophies
  • Ability to meet personal schedule requirements punctually
  • Courteous, pleasant and good natured demeanor
  • Patience and courtesy in responding to difficult guests
  • Receptive to constructive criticism
  • Ability to work nights, weekends and holidays

Job Duties

  • Effectively service a 6 table station
  • Accurately account for and balance all sales and receipts
  • Communicate clearly with the kitchen both verbally and utilizing the computer register system
  • Present and encourage current promotional information and materials to guest
  • Accurately account for all guest checks issued
  • Accurately record and account for all items ordered and served
  • Accurately accept payment from guest
  • Notify guest of any automatic gratuity
  • Perform calmly under pressure, handling multiple tasks simultaneously
  • Communicate with guest clearly, patiently, and courtestly
  • Perform varied duties to ensure all aspects of service according to standing operating procedure

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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