Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
flexible scheduling
Training and Development
Team-oriented environment
Opportunities for advancement

Job Description

Applebee's is a well-established American casual dining restaurant chain known for its welcoming atmosphere and a diverse menu that caters to a wide range of tastes. As part of the Potomac Family Dining Group, this franchise in Hampton, Virginia, embodies a dedication to delivering high-quality food and beverage service while fostering a friendly and inclusive environment for guests. The restaurant is located at 2159 Coliseum Drive, Hampton, VA 23666 and operates under the property number 82090. Applebee's places strong emphasis on brand standards to guarantee guest satisfaction by ensuring service timeliness, order accuracy, and overall dining experience. The Hampton location... Show More

Job Requirements

  • 18+ years old
  • reliable transportation required
  • ability to wipe down table tops, table legs, pick up debris off floors and wipe down booth seats
  • ability to stand and be mobile for fast-paced shifts up to four hours at a time
  • must have good sense of balance and ability to reach, bend, stoop, kneel
  • frequently lift and carry pans and trays weighing up to 25 pounds
  • able to speak clearly and listen attentively
  • transports and carries objects such as high chairs up to 15 pounds frequently

Job Qualifications

  • Friendly and engaging demeanor
  • prior server experience preferred
  • ServeSafe Food Certification a plus
  • reading, writing, basic math and verbal communication skills required
  • bi-lingual experience a plus
  • high school degree or GED preferred
  • ability to build relationships
  • ability to be a team player
  • ability to follow manager instructions and guidance
  • ability to communicate and behave professionally at all times

Job Duties

  • Delivers food and drinks to guests using Applebee's team delivery
  • interacts verbally with all bar guests creating a friendly and upbeat atmosphere
  • greet guests, answer questions, makes suggestions regarding food, drinks, and menu items
  • completes assigned opening and closing side work
  • presents guest checks to dining room patrons, makes correct change and/or completes necessary credit transactions
  • relays food orders to kitchen via point-of-sale computerized system promptly and accurately
  • serves alcohol according to all state and federal laws, regulations, and company policies
  • participates in clearing and resetting dining room tables using Applebee's team delivery
  • observes guests, responds to requests, anticipates guests' needs
  • maintains a clean and organized work environment
  • explains and demonstrates usage of tabletop electronic devices to guests
  • drives sales with suggestive selling
  • writes and repeats guest orders to ensure understanding
  • accommodates special needs of guests such as booster chairs and high chairs
  • may occasionally serve as host/hostess or Carside To-Go Server
  • performs general utility functions as requested by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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