Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $18.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible schedules
Paid Time Off
Job Description
Dave & Buster's is a renowned entertainment and dining establishment known for its vibrant atmosphere that combines arcade gaming, casual dining, and a lively bar scene. Established as a premier destination for families, friends, and colleagues alike, Dave & Buster's offers an exciting blend of food, drinks, and interactive games under one roof. The company has built a reputation for providing unparalleled guest experiences, supporting a fun and dynamic work environment, and fostering a culture that values teamwork, customer service, and enthusiasm. The brand is recognized nationally, operating numerous locations across the United States, each designed to provide an ideal... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to stand and walk 100% of the shift
- Ability to lift and carry up to 30 pounds
- Ability to work days, nights and weekends as required
- Ability to work in a noisy, fast paced environment with distracting conditions
- Ability to read and write handwritten notes
- Ability to reach, bend and stoop frequently
Job Qualifications
- Must be at least 18 years of age
- Skilled in effectively communicating with guests to generate enthusiasm about the Dave & Buster experience
- Ability to operate Micros point of sale system
- Ability to accurately conduct credit card transactions and manage cash handling
- Ability to read and communicate in English
- Experience working in fast-paced, customer service environments preferred
- Ability to work in noisy, distracting environments
- Ability to stand for long periods and lift up to 30 pounds
- Must adhere to proper dress code, maintaining a neat, clean and professional appearance
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Take prompt corrective action where necessary or suggest alternative courses of action
- Create a warm, fun atmosphere for guests and team members
- Adhere to company sanitation procedures
- Maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Assess guest demeanor and identify when behavior should be called to the attention of a manager
- Greet newly seated guests in a friendly and timely manner
- Accurately take guests food and drink orders
- Maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
- Enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- Ensure food is properly garnished and deliver trays to designated table servers own section, as well as other sections as needed
- Work quickly and efficiently adhering to full hands in, full hands out philosophy
- Assist in party set up and breakdown
- Bus and reset tables as needed
- Assist other team members as needed or as business dictates
- Be responsible for all sales on personal Micros keys and complete station side work at the beginning and end of shifts
- Participate in incentives and contests, driving sales and promoting the brand
- Follow portion guidelines to ensure cost control while maximizing guest experience
- Ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs promptly
- Keep station clean
- Set up and take down station tables appropriately
- Maintain a favorable working relationship with all other company team members to foster a cooperative and harmonious working climate
- Effectively communicate with guests to generate enthusiasm about the Dave & Buster experience
- Demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift
- Read and communicate in English
- Listen to guest orders and needs and communicate verbally with guests and team members via the Micros system
- Dress in proper dress code, looking neat, clean and professional at all times
- Be at least 18 years of age
Job Location
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