Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $26.00 - $40.00
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Big Bowl is a renowned restaurant specializing in authentic Chinese and Thai cuisine. Known for its commitment to using the highest quality ingredients such as prime beef and fresh seafood, Big Bowl crafts dishes that feature bold and exciting flavors. From housemade curries to unique dipping sauces, the menu offers an array of options that appeal to both adults and children. The beverage selection includes homemade ginger ale made with fresh ginger root, signature cocktails, craft beers, and wines from around the globe. The vibrant and lively atmosphere at Big Bowl enhances the dining experience, making it a favorite destination... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in food service preferred
- Ability to work flexible hours including nights, weekends and holidays
- Physical ability to stand, walk and carry trays for extended periods
- Strong communication skills
- Customer service oriented
- Ability to multitask and work in a fast-paced environment
- Must be at least 18 years old
- Ability to follow safety and sanitation guidelines
- Willingness to complete alcohol awareness training
- Ability to lift up to 50 pounds occasionally
- Comfortable working in a noisy and crowded environment
Job Qualifications
- Excellent communication skills
- Friendly and approachable demeanor
- Prior experience as a server or in hospitality preferred
- Knowledge of food and beverage service standards
- Ability to work well in a team
- Able to handle multiple tables simultaneously efficiently
- Strong organizational skills
- Commitment to providing exceptional guest service
- Ability to learn and use POS systems quickly
- Alcohol awareness certification after training
- Ability to remain calm under pressure
Job Duties
- Provide efficient, friendly guest service to a 3-6 table section including but not limited to following all steps of service and bussing the table to ensure a positive guest experience
- Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively transport food or beverages to a table of three in a single trip
- Safely and effectively use and operate all necessary tools and equipment
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multitask calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques to present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Location
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