Job Overview
Employment Type
Temporary
Hourly
Internship
Consulting
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $18.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Employee Discounts
Free games
Job Description
Dave & Buster's is a leading entertainment and dining establishment that combines the excitement of gaming with excellent food and drinks, creating a unique venue for guests seeking both fun and social experiences. With locations across the United States, Dave & Buster's is renowned for its vibrant atmosphere where guests can enjoy interactive games, delicious meals, and a welcoming environment suited for friends, families, and colleagues to celebrate special occasions or just unwind with great entertainment. The company prides itself on its commitment to providing an exceptional guest experience through outstanding service, a diverse menu, and a dynamic entertainment setting... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to stand or walk 100% of the shift
- Lift and carry up to 30 pounds
- Work days, nights and/or weekends as required
- Work in a noisy, fast paced environment with distracting conditions
- Read and write handwritten notes
- Reach, bend and stoop frequently
- Maintain personal bank and ensure financial accuracy
- Adhere to dress code requirements
- Ability to listen and communicate effectively
- Be physically capable of performing essential functions
- Have reliable transportation to get to work
Job Qualifications
- Ability to communicate effectively with guests and team members
- Skill in operating Micros system and handling credit card transactions
- Knowledge of food and drink menu items
- Capability to work in a fast-paced environment
- Strong interpersonal and customer service skills
- Ability to follow sanitation and alcohol awareness procedures
- Basic math skills for handling cash and making change
- English reading and communication skills
- Ability to work flexible schedules including nights and weekends
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Create a warm, fun atmosphere for guests and team members
- Adhere to company's sanitation procedures
- Maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Assess guest demeanor and identify when behavior should be called to the attention of a manager
- Greet newly seated guests in a friendly and timely manner
- Accurately take guests' food and drink orders
- Maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
- Enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- Ensure food is properly garnished and deliver trays to designated tables in own section and other sections as needed
- Work quickly and efficiently adhering to 'full hands in, full hands out' philosophy
- Assist in party set up and breakdown
- Bus and reset tables as needed
- Assist other team members as needed
- Complete station side work at the beginning and end of shifts
- Participate in incentives and contests driving sales and promoting the brand
- Follow portion guidelines to ensure cost control while maximizing guest experience
- Ensure ongoing guest satisfaction by checking back, maintaining drink levels, removing clutter, prebussing and responding to guest needs in a timely manner
- Keep station clean and set up and take down tables appropriately
- Maintain favorable working relationships with all team members to foster cooperation and high morale
- Communicate effectively with guests and team members
- Operate Micros and accurately conduct credit card transactions
- Read and communicate in English
- Listen to guests' orders and needs and communicate accordingly
- Dress in proper dress code, neat, clean and professional
- Meet minimum age requirement of 18 years
Job Location
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