Server

Nashville, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $7.25

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Career development opportunities

Uniform allowance

employee recognition programs

retirement savings plan

Job Description

Gaylord Opryland Resort & Convention Center, located in the vibrant city of Nashville, Tennessee, is a premier destination known for its exceptional hospitality and world-class events. As part of the Marriott International portfolio, Gaylord Opryland Resort offers a unique blend of Southern charm and modern luxury, making it one of the largest and most renowned convention resorts in the United States. The resort features expansive event spaces, stunning indoor gardens, exquisite dining options, and top-tier guest accommodations, setting a high standard for customer satisfaction and memorable experiences.

At Gaylord Opryland Resort, the commitment to delivering outstanding service is refle... Show More

Job Requirements

High school diploma or GED equivalent
at least 1 year of related work experience
ability to stand, walk, or sit for extended periods
ability to lift and carry up to 25 pounds without assistance and over 50 pounds with assistance
strong hand-eye coordination and fine motor skills
ability to move over sloping or uneven surfaces
ability to reach overhead and below the knees including bending and stooping
no supervisory experience required
must follow safety and security policies
maintain clean and professional appearance

Job Qualifications

High school diploma or GED equivalent
at least 1 year of related work experience
strong customer service skills
ability to use point-of-sale systems such as MICROS
excellent communication skills
ability to work in a fast-paced environment
teamwork orientation

Job Duties

Serve food courses and alcoholic beverages to guests
set tables according to event type and service standards
answer questions about menu selections
communicate with kitchen regarding menu questions, wait times, re-cook orders, and product availability
communicate meal requirements, allergies, dietary needs, and special requests to kitchen
record transactions in MICROS system at time of order
check in with guests to ensure satisfaction with food and beverages
maintain cleanliness of work areas and tableware
complete closing duties including restocking and turning off lights
present physical and accurate check to guest and process payment
follow all company safety and security policies
report accidents, injuries, and unsafe conditions to manager
complete safety training and certifications
ensure clean and professional uniform and appearance
maintain confidentiality of proprietary information
protect company assets
welcome guests according to company standards
anticipate and address guests' service needs
assist individuals with disabilities
thank guests with genuine appreciation
communicate clearly and professionally
develop positive working relationships with team members
support team goals
listen and respond to employee concerns
ensure adherence to quality expectations and standards
perform other job duties as requested by supervisors

Job Location

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