Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $9.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Free games
flexible scheduling
Employee Discounts
Job Description
Dave & Buster's is a dynamic entertainment and dining establishment known for combining the excitement of arcade games with the pleasure of quality food and drinks. Established as a premier destination for fun, this unique venue offers an unparalleled guest experience by blending interactive gaming, vibrant social environments, and delicious menu offerings. The company prides itself on its energetic and engaging atmosphere, making it a favorite spot for celebrations, social get-togethers, and a variety of entertainment needs. As a leader in the entertainment dining sector, Dave & Buster's holds a reputation for excellence in customer service and innovative guest experiences.<... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to stand or walk 100 percent of the shift
- Ability to lift and carry up to 30 pounds
- Ability to work days, nights and weekends as required
- Ability to work in a noisy and fast-paced environment
- Ability to read and write handwritten notes
- Ability to reach, bend and stoop frequently
- Commitment to follow all company procedures and policies
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience preferred
- Ability to work in a fast-paced environment
- Strong interpersonal and communication skills
- Ability to operate point-of-sale systems
- Basic math skills for handling money
- Ability to work flexible shifts including nights and weekends
- Ability to work well within a team
- Knowledge of food and beverage safety practices preferred
- Ability to maintain a neat and professional appearance
Job Duties
- Deliver an unparalleled guest experience through food, drinks and games
- Keep immediate supervisor informed of issues and suggest corrective actions
- Create a warm, fun atmosphere for guests and team members
- Adhere to company sanitation procedures
- Maintain responsibility for personal bank and accurate financial transactions
- Follow alcohol awareness procedures
- Assess guest demeanor and notify managers when necessary
- Greet guests promptly and take accurate food and drink orders
- Maintain thorough knowledge of menu items
- Operate Micros point-of-sale system efficiently
- Ensure food is properly garnished and delivered
- Follow full hands in, full hands out service philosophy
- Assist in party set up and breakdown
- Buss and reset tables as needed
- Support other team members as business dictates
- Account for all sales on personal Micros keys and complete station side work
- Participate in incentives and contests
- Follow portion guidelines for cost control
- Maintain ongoing guest satisfaction by checking back and responding to needs
- Keep station clean and presentable
- Foster cooperative relationships with team members
- Communicate effectively with guests and team
- Maintain proper dress code and professional appearance
- Must be able to operate Micros system accurately and handle financial transactions
- Must be able to read and communicate in English
- Listen and respond to guest orders and needs
Job Location
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