Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $16.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account with Company Match
401(k) retirement plan with company match
Paid Vacation and Sick Days
hotel discounts
educational assistance
Paid parental leave
Company paid life insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity insurance
critical illness insurance
accident insurance

Job Description

Sonesta Hotels is a prominent hospitality company known for its commitment to providing exceptional guest experiences and delivering quality service across its diverse portfolio of hotels. Renowned for its mission to "wow" guests, team members, partners, and communities, Sonesta Hotels strives to create amazing hospitality moments that resonate with warmth, value, and attention to detail. As a respected name in the hotel industry, Sonesta emphasizes inclusivity, diversity, and equal opportunity employment, making it a workplace where both employees and guests feel valued and appreciated. The company offers a dynamic work environment that blends fast-paced operations with supportive teamwork, embodying the... Show More

Job Requirements

  • Two years of experience as a server in full service restaurant preferred, preferably in a fine dining establishment
  • high school diploma or General Education Degree (GED) preferred

Job Qualifications

  • Attentive, friendly, helpful and courteous to all guests, managers and fellow employees
  • excellent organizational skills and attention to detail
  • able to work quickly without compromising quality
  • ability to work with minimal supervision and maintain a high level of performance
  • must be able to stand and exert fast-paced mobility for entire shift
  • ability to work cohesively with co-workers as part of a team
  • food handlers and TIPS certificates required
  • previous front facing guest service experience required
  • must read, write and speak the English language fluently
  • experience with computerized cash registers preferred

Job Duties

  • Greet and acknowledge all arriving guests in a prompt and professional manner
  • engage and interact with guests as appropriate
  • respond to all guests' questions and requests
  • demonstrate complete knowledge of the food and beverage menu
  • serve food and beverage orders after checking for correct temperature, appearance and portions
  • refill when necessary
  • operate POS system and ensure food orders are verified and transmitted in a prompt manner
  • adhere to all cash handling and credit card policies and procedures
  • periodically check-in with tables to ensure guests' expectations are being met and exceeded
  • maintain proper condition and cleanliness of dining areas, stations and servicing equipment
  • complete all closing duties and reports as assigned
  • adhere to established safety and sanitation guidelines
  • adhere to uniform and grooming standards
  • perform other duties or projects as requested by management

Job Location

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