Job Overview
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Benefits
Competitive hourly wage plus tips
opportunities for professional growth
Training for responsible alcohol service
Supportive team environment
flexible scheduling
Employee discount on food and beverages
Positive and fun workplace culture
Job Description
We are a vibrant hospitality establishment operating both a restaurant and a bistro-style coffee shop within our hotel's lobby area, dedicated to providing guests with an exceptional dining and beverage experience. Our restaurant offers standard fare with a comfortable and welcoming atmosphere adjacent to the front desk and lobby, while our Bistro service features a Starbucks breakfast bar and coffee shop aimed at serving a variety of breakfast and beverage options. We pride ourselves on creating a warm, friendly, and inviting environment where patrons not only enjoy high-quality food and drinks but also receive personalized service that makes each dining... Show More
Job Requirements
- Must be of legal age according to state regulations to serve alcohol
- minimum of one year experience as a server
- ability to hand-carry a minimum of three plates
- ability to stand and walk throughout the entire shift
- must maintain good personal hygiene and wear a clean uniform
- ability to work weekends and holidays
- able to perform basic math and handle money
- pass responsible alcohol service training
- ability to communicate effectively with guests and team members
- able to multi-task and work efficiently under pressure
- flexibility to work according to business demand
Job Qualifications
- Minimum of one year experience as a server
- must be of legal age to serve alcohol according to state regulations
- excellent communication skills
- ability to multi-task
- basic computer skills including POS system operation
- knowledge of beer, wine, liquor, and common drink recipes
- high level of honesty and integrity
- ability to take direction and work efficiently
- basic math skills
- ability to hand-carry at least three plates
- flexibility to work weekends, holidays, and special events
- Micros POS experience strongly preferred
Job Duties
- Greets patrons with a warm welcome
- clears and resets tables
- provides a unique and personalized dining experience
- describes menu items using descriptive language and makes recommendations based on customer preference
- responds promptly and courteously to all requests
- takes food and beverage orders and enters them in POS system
- maintains specific side-work and ensures cleanliness and smooth operation of restaurant
- anticipates the needs of the patron and acts upon them
- answers questions about food, beverage, and restaurant or hotel functions and services
- maintains a clean and organized work and service area
- ensures guests are satisfied with their food, beverage, and service
- prepares final bill, presents check to guest, accepts payment, processes credit card charges or makes changes
- offers or asks to help fellow team members
- thanks guests by name and invites them to return
- carries plates and/or trays
- checks identification of guests to ensure legal age for alcohol consumption
- refuses alcohol service politely to underage guests
- monitors behavior of guests consuming alcohol and counts drinks served, offers taxi if necessary and alerts manager
- reports to work in clean uniform with good hygiene
- completes required training and passes test for responsible alcohol service
- completes all other duties as assigned
- arrives on time for scheduled shift
- completes any reasonable task assigned by management or supervisor
Job Location
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