Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
flexible scheduling
Team-oriented environment
Training and development opportunities
Job Description
Denny's is a well-known American diner-style restaurant chain famous for its 24/7 service and wide-ranging menu that features breakfast, lunch, and dinner items. Established in 1953, Denny's has grown into one of the largest full-service restaurant chains in the United States, known for providing a friendly and comfortable dining experience for families, travelers, and guests from all walks of life. With a commitment to quality food, excellent customer service, and a welcoming atmosphere, Denny's has maintained its reputation as a reliable and beloved dining destination for decades.
The Server role at Denny's is both dynamic and integral to the smo... Show More
The Server role at Denny's is both dynamic and integral to the smo... Show More
Job Requirements
- Ability to lift and carry supplies and equipment up to 30 lbs
- ability to raise a tray weighing up to 25 lbs to shoulder height
- able to bend, stoop, reach, wipe, lift, and grab
- must have sufficient mobility to move and operate in work area
- must be able to stand and walk throughout a 4 to 8 hour shift
- must be able to hear well in a loud environment to respond to employee and guest needs
- must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
- must be able to observe and differentiate between monetary denominations
- must be able to serve all Denny's menu products
- must be able to operate point of sale system
- must be able to work around potentially hazardous chemicals
Job Qualifications
- Must be able to communicate effectively in English both orally and in writing
- must be able to pass all required tests and training requirements for the position
- must be able to work in a team environment
- meets Denny's uniform and grooming standards and maintains them throughout the shift
- must be able to work a flexible schedule including holidays, nights and weekends
- possesses excellent guest service skills
- possesses basic math skills (add, subtract, multiply and divide)
- must be dependable and able to learn basic tasks and follow instructions
- places a value on diversity and shows respect for others
Job Duties
- Greet guests immediately upon arrival and acknowledge them at departure
- assist with guests seating utilizing proper arrival order and rotation procedures and any special needs
- suggestively sell and achieve guest check average targets
- accurately enter orders on point of sale system
- prepare beverage orders as well as some appetizers, salads, and desserts
- check prepared orders for completeness and presentation
- deliver food and beverage orders timely and in accordance with standards
- attend to guest during the entire dining experience in a prompt and courteous manner
- demonstrate knowledge of station and floor breakdowns
- possess strong product and menu knowledge
- use proper telephone etiquette and assist with to go orders
- pre-bus tables in a timely manner and clear, clean and preset tables promptly upon guests departure
- address complaints and requests promptly in a courteous manner and notify the supervisor of any issues
- demonstrate safe cash handling procedures in accordance with policy and accurately complete cash, credit card, and discount transactions
- willingly assist others without being asked
- maintain cleanliness and organization of dining room and service area
- complete all required side-work including deep cleaning assignments
- provide prompt and courteous service and be cordial to all team members and guests
- adhere to Denny's Brand Standards and internal policies and procedures
Job Location
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