Job Overview

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Employment Type

Full-time
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
Career development opportunities
Supportive and inclusive work environment

Job Description

W Atlanta Downtown is a dynamic and vibrant hotel located in the heart of Atlanta, Georgia, offering guests an exceptional hospitality experience. Part of the renowned W Hotels brand under Marriott International, this establishment is known for its innovative approach to luxury and guest service, blending modern aesthetics with a welcoming atmosphere. The hotel caters to a diverse clientele, providing stylish accommodations, cutting-edge amenities, and a variety of dining options. Its prime location downtown makes it a popular choice for both business travelers and tourists seeking an upscale stay in Atlanta. The property is committed to fostering a culture of... Show More

Job Requirements

  • High school diploma or G.E.D. equivalent
  • at least 1 year of related work experience
  • ability to stand, sit, or walk for extended periods
  • ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
  • ability to move objects weighing more than 50 pounds with assistance
  • ability to reach overhead and below the knees including bending, twisting, pulling, and stooping
  • ability to communicate clearly using professional language
  • ability to follow safety and security policies
  • maintain confidentiality of proprietary information
  • physical stamina for the demands of the role
  • no supervisory experience

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • at least 1 year of related work experience
  • no supervisory experience
  • clear and professional language skills
  • ability to develop and maintain positive working relationships
  • ability to adhere to quality expectations and standards

Job Duties

  • Serve food courses and alcoholic beverages to guests
  • set tables according to type of event and service standards
  • answer questions on menu selections
  • communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability
  • communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • record transaction in MICROS system at time of order
  • check in with guests to ensure satisfaction with each food course and/or beverages
  • maintain cleanliness of work areas, china, glass, etc., throughout the day
  • complete closing duties, including restocking items, turning off lights, etc.
  • present physical and accurate check to guest and process payment

Job Location

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