Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $21.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and development opportunities
retirement savings plan
Job Description
Proper Hospitality is a distinguished hospitality company known for its passionate and diverse team dedicated to delivering exceptional hotel and lifestyle experiences. Rooted in a deep appreciation for the art of hospitality, Proper Hospitality prides itself on upholding a philosophy that emphasizes doing things the right way, ensuring every interaction and service offered is of the highest standard. The company is committed to fostering an inclusive and equal employment environment, welcoming talent from all backgrounds and experiences, and maintaining a respectful and supportive workplace. Their dedication to excellence is reflected in their pursuit of the best professionals within and beyond... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a food service or hospitality role preferred
- Knowledge of food and beverage offerings including menu items, ingredients, and preparation methods
- Certification in food safety or hospitality services such as ServSafe is a plus
- Strong communication skills
- Ability to work efficiently in a fast-paced environment
- Excellent organizational skills
- Strong teamwork abilities
- Ability to remember guest preferences
- Physical ability to stand and move around for extended periods
- Ability to carry trays, plates, and drinks up to 25 pounds
- Capability to work in a high-energy fast-paced environment during peak hours
Job Qualifications
- High school diploma or equivalent
- Previous experience in a food service or hospitality role is preferred
- Knowledge of food and beverage offerings, including menu items, ingredients, and preparation methods
- Certification in food safety or hospitality services (e.g., ServSafe) is a plus but not required
- Strong communication skills with the ability to engage guests and handle multiple tasks
- Ability to work efficiently in a fast-paced environment while maintaining a high level of service
- Excellent organizational skills and attention to detail
- Strong teamwork abilities and a positive, customer-focused attitude
- Ability to remember guest preferences and handle special requests
Job Duties
- Greet guests warmly and professionally, offering menus and explaining specials or promotions
- Take accurate food and beverage orders, ensuring all guest preferences and dietary needs are noted
- Serve food and beverages in a timely manner, ensuring accuracy, presentation, and quality
- Offer menu recommendations and answer questions about food items, ingredients, and preparation methods
- Ensure all orders are delivered to the correct table, and any changes or adjustments are made quickly
- Create a welcoming and friendly atmosphere by engaging with guests throughout their meal, ensuring their needs are met promptly and courteously
- Respond to guest inquiries regarding the menu, restaurant policies, and hotel services
- Upsell food and beverage items, including daily specials or featured menu items, to enhance the guest experience and increase sales
- Monitor guest satisfaction and ensure that all issues or complaints are handled swiftly and professionally, escalating to management when necessary
- Provide guests with accurate billing information and handle payments accurately
- Maintain a clean, organized, and welcoming dining area, including resetting tables, clearing dishes, and preparing tables for new guests
- Ensure the dining room is stocked with necessary utensils, napkins, condiments, and beverages
- Collaborate with other staff members to maintain an efficient workflow in the restaurant
- Adhere to all health and safety standards, ensuring cleanliness and sanitation at all times
- Work closely with kitchen and bar staff to ensure smooth and efficient service throughout the shift
- Assist with pre-service tasks, including setting up the dining area and restocking supplies
- Assist in training new servers by sharing knowledge of restaurant procedures, guest service expectations, and food & beverage offerings
- Support other team members as needed to ensure a seamless guest experience
- Process payments for food and beverage orders, ensuring accuracy and timely transactions
- Handle cash, credit card payments, and tips, following proper cash handling procedures
- Ensure guest bills are accurate and provide clear explanations if needed
Job Location
Loading...
You may be also interested in: