Server

Baltimore, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $11.00 - $18.00

Benefits

Up to 3 weeks paid time off annually

50 percent off discount at most New Waterloo restaurants

Health, vision and dental benefits

401K Matching

Paid holidays

volunteer pay

Tuition Reimbursement

Referral bonuses

Discounts at our shops, hotels and local partnerships

Job Description

TOPSIDE, located in Baltimore's historic Mount Vernon neighborhood, is a renowned rooftop dining venue celebrated for its vibrant atmosphere and stunning views. As Baltimore's favorite rooftop, TOPSIDE offers a unique dining experience rooted deeply in the city’s rich culture. The restaurant proudly features a seafood-centric menu that highlights local purveyors and artisans, reflecting the authentic flavors and traditions of Baltimore. Beyond its culinary offerings, TOPSIDE hosts special events, collaborates with local businesses, organizes pop-ups, and celebrates each season with unique festivities, making it a hub for community engagement and cultural expression.

TOPSIDE is part of New Waterloo, an independent hospit... Show More

Job Requirements

State-issued food handling and beverage certifications as required
Six or more months of related experience in the hospitality industry
Ability to speak, read, write, and understand the primary language(s) of the workplace
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Strong verbal communication skills to speak effectively before guests and groups of co-workers
Proficiency in navigating and operating computer and Point of Sale (POS) systems
Basic math skills including addition, subtraction, multiplication, and division

Job Qualifications

State-issued food handling and beverage certifications
Six or more months of related experience in the hospitality industry
Ability to speak, read, write, and understand the primary language(s) of the workplace
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Strong verbal communication skills to speak effectively before guests and groups of co-workers
Proficiency in navigating and operating computer and Point of Sale (POS) systems
Basic math skills including addition, subtraction, multiplication, and division

Job Duties

Maintain product knowledge to inform guests of daily specials, answer questions about menu items, and make recommendations upon request
Adhere to state liquor laws and regulations
verify minimum age requirements for consumption of alcoholic beverages
Explain how various menu items are prepared, describing ingredients and cooking methods
Describe and recommend wine and specialty beverages to guests
Take food and beverage orders, enter them into the POS system, and send them to the kitchen
Serve food and beverages to guests, preparing and garnishing dishes as required
See to each guest's special needs, including any allergies or dietary restrictions
Prepare and maintain table setting for courses, including setting up items such as linens, silverware, and glassware
Assist with running food and beverages, clearing tables, and escorting guests as needed
Ensure immediate response is given to guest comments and concerns
inform immediate supervisor and apply corrective measures when necessary
Manage order times and inform guests and management of any delays in service
Maintain revenue by preparing checks that itemize total costs plus sales taxes and collect accurate payments from guests
Remove dishes and glassware from tables or counters, and take them to the kitchen for cleaning
Clean tables or counters after guests have finished dining as needed
Stock service areas with dining supplies such as plates, utensils, glassware, and linens

Job Location

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