Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $17.00
Benefits
50% dining and carryout discount
40% retail wine discount
20% retail and private events discount
monthly complimentary wine tasting for two
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
telemedicine
Wellness Program
Company Matching 401(k) Retirement Savings Plan
flexible savings accounts for health and dependent care
Highly competitive pay
team member incentives and rewards
Pay Access before Pay Day
flexible schedules
Paid Time Off
Access to Team Member Relief Program
Employee Assistance Program providing mental health, legal and financial counseling
Employee Referral Bonus Program
Wine and Culinary Education
Career Growth Flight Plan
Milestones Recognition Program
Job Description
Cooper's Hawk Winery & Restaurants is a distinguished establishment dedicated to delivering an exceptional dining and wine tasting experience that brings the Napa Valley spirit right to communities across America. Established with the vision of combining the elegance of a Napa Valley tasting room with the warmth and accessibility of a polished casual restaurant, Cooper's Hawk prides itself on its scratch kitchen and award-winning wines. Over the years, Cooper's Hawk wines have garnered hundreds of prestigious awards and have been recognized as the Official Wines of the Screen Actors Guild Awards. At the core of the company is a deeply... Show More
Job Requirements
- Must represent Cooper's Hawk values
- must be at least 21 years of age
- minimum of 6 months of server experience required
- experience in a full-service, upscale casual restaurant or an equivalent service environment preferred
- comfortable educating guests on Wine Club membership program and inviting them to join
- hospitality-focused with passion and knowledge for guest service, food, and wine
- thrives in a team-based environment
- experience using POS systems
- must be able to read, write and understand English
- ability to multi-task and work calmly and effectively under pressure
- ability to work flexible shifts including weekends and some holidays
- ability to stand and walk up to 10 hours per shift
- ability to lift and carry up to 40 pounds
- ability to perform essential functions to Cooper's Hawk standards with reasonable accommodation
Job Qualifications
- Must be at least 21 years of age
- minimum of 6 months of server experience required
- experience in a full-service, upscale casual restaurant or an equivalent service environment preferred
- must be comfortable actively educating guests on Wine Club membership program and inviting them to join
- hospitality-focused with passion and knowledge for guest service, food, and wine
- thrives in a team-based environment
- experience using POS systems
- must be able to read, write and understand English
- ability to multi-task and work calmly and effectively under pressure
- ability to work flexible shifts including weekends and some holidays
- ability to stand and walk up to 10 hours per shift
- ability to lift and carry up to 40 pounds
- ability to perform essential functions to Cooper's Hawk standards with reasonable accommodation
Job Duties
- Greet all guests with hospitality
- engage and answer questions about food, wine, and facilities in a friendly, helpful manner
- maintain full knowledge of Cooper's Hawk food, drink, wine menus and steps of service
- actively educate guests on the Cooper's Hawk Wine Club and its offerings and rewards and invite them to participate in the club
- actively communicate with bartenders, hosts and food runners to ensure a memorable guest experience
- maintain an awareness of and support host and service assistant positions when needed
- pick up and deliver food orders to the table in a timely manner
- serve alcoholic beverages according to company standards and legal guidelines
- maintain awareness and basic knowledge of tasting room functions and retail products
- maintain a safe, sanitary, organized, and stocked work area
- handle cash and utilize the POS system according to company standards
- follow departmental checklists and standard operating procedures for work area preparation
- perform other duties as assigned
Job Location
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