Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible scheduling
opportunities for career growth
Job Description
Dave & Buster's is a renowned American restaurant and entertainment company that uniquely blends dining with interactive entertainment. Established as a vibrant destination where guests can enjoy great food alongside an array of games and activities, Dave & Buster's stands out in the hospitality and entertainment industry by offering a dynamic and energetic atmosphere. The company's commitment to delivering an unparalleled guest experience has made it a popular spot for celebrations, casual dining, and fun social gatherings. With locations across the United States, Dave & Buster's cultivates an environment that is inclusive and fun-filled, featuring a diverse menu paired with... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to work days, nights and/or weekends as required
- Ability to work in noisy, fast-paced environment with distracting conditions
- Ability to read and write handwritten notes
- Ability to lift and carry up to 30 pounds
- Ability to move about facility and stand for long periods of time
- Ability to walk or stand 100% of shift
- Ability to reach, bend and stoop frequently
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in customer service or hospitality preferred
- Ability to operate Micros or similar point-of-sale systems
- Strong communication skills
- Ability to work in a fast-paced, noisy environment
- Ability to stand and walk for extended periods
- Ability to handle monetary transactions accurately
- Willingness to work flexible shifts including nights, weekends and holidays
- Basic knowledge of food and beverage service
- Ability to maintain a positive and friendly attitude under pressure
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Create a warm, fun atmosphere for guests and team members
- Adhere to company's sanitation procedures
- Maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Assess guest demeanor and identify when behavior should be called to the attention of a manager
- Greet newly seated guests in a friendly and timely manner
- Accurately take guests' food and drink orders
- Maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
- Enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- Ensure food is properly garnished and deliver trays to designated tables
- Work quickly and efficiently adhering to "Full hands in, Full hands out" philosophy
- Assist in party setup and breakdown
- Bus and reset tables as needed
- Assist other team members as needed or as business dictates
- Be responsible for all sales on personal Micros keys and complete station side work at the beginning and end of shift
- Participate in all incentives and contests, driving sales and promoting the brand
- Follow portion guidelines to ensure cost control while maximizing the guest experience
- Ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
- Keep station clean, set up and take down station tables appropriately
- Maintain a favorable working relationship with other team members to foster cooperation and high morale
- Communicate effectively with guests to generate enthusiasm about the Dave & Buster's experience
- Operate Micros, make changes, conduct credit card transactions, and account for all monies at the end of each shift
- Read and communicate in English
- Listen to hear guests' orders and communicate verbally with guests and team members via Micros system
- Maintain proper dress code, looking neat, clean and professional at all times
- Must be at least 18 years of age
Job Location
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