Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $17.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible schedules
Employee Discounts
Job Description
Dave & Buster's is a vibrant entertainment and dining establishment known for providing a unique blend of food, drinks, and interactive games in an environment designed for fun and celebration. Established as a leader in the entertainment industry, Dave & Buster's offers guests a dynamic venue where they can enjoy memorable experiences with family and friends. With numerous locations across the country, the company emphasizes a high-energy atmosphere that combines exceptional service with engaging entertainment. The brand's commitment to delivering unparalleled guest experiences makes it a popular destination for people seeking both relaxation and excitement.
As an employer, Da... Show More
As an employer, Da... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to work days, nights, and weekends as required
- Ability to work in noisy, fast-paced environment with distracting conditions
- Ability to read and write handwritten notes
- Ability to lift and carry up to 30 pounds
- Ability to move about the facility and stand for long periods of time
- Ability to walk or stand 100 percent of shift
- Ability to reach, bend and stoop frequently
Job Qualifications
- Must be at least 18 years of age
- Ability to read and communicate in English
- Skilled in operating Micros point of sale system and handling cash and credit transactions accurately
- Strong communication skills to interact effectively with guests and team members
- Ability to work in a fast-paced, noisy environment
- Ability to stand for entire shift duration
- Demonstrated customer service skills
- Ability to adhere to sanitation and alcohol awareness procedures
- Team player with a positive attitude
- Flexible availability including nights, weekends, and holidays
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Take prompt corrective action where necessary or suggest alternative courses of action
- Create a warm, fun atmosphere for guests and team members
- Adhere to company sanitation procedures
- Maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Assess guest demeanor and identify when behavior should be called to the attention of a manager
- Greet newly seated guests in a friendly and timely manner
- Accurately take guests' food and drink orders
- Maintain a thorough understanding of all menu items and be able to answer questions regarding food and drink items and their preparation
- Enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- Ensure food is properly garnished and deliver trays to designated table servers
- Work quickly and efficiently adhering to "Full hands in, Full hands out" philosophy
- Assist in party set up and breakdown
- Buss and reset tables as needed
- Assist other team members as needed or as business dictates
- Responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift
- Participate in all incentives and contests, driving sales and promoting the brand
- Follow portion guidelines to ensure cost control while maximizing the guest experience
- Ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
- Keep station clean, set up and take down station tables appropriately
- Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- Communicate effectively with guests to generate enthusiasm about the Dave & Buster's experience
- Demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account for all monies at the end of each shift
- Read and communicate in English
- Listen to guests' orders and needs, and communicate verbally and via Micros system
- Dress in proper dress code requirements, looking neat, clean and professional at all times
- Must be at least 18 years of age
Job Location
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