Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Benefits
50% dining and carryout discounts
40% retail wine discount
20% retail and private events discount
monthly complimentary wine tasting for two
medical, prescription, dental, vision insurance
Telemedicine and wellness program
Company Matching 401(k) Retirement Savings Plan
flexible savings accounts - health and dependent care
highly competitive pay plus team member incentives and rewards
pay access before payday
flexible schedules
Paid Time Off
Access to Team Member Relief Program
Employee assistance program with mental health, legal and financial counseling
Employee Referral Bonus Program
Wine and Culinary Education
Career Growth Flight Plan
Milestones Recognition Program
Job Description
Cooper's Hawk Winery & Restaurants is a distinguished hospitality company dedicated to delivering an exceptional dining and wine experience reminiscent of the Napa Valley. Established with a vision to bring the refined elegance of a wine country tasting room to locations across America, Cooper's Hawk blends a polished casual restaurant atmosphere with a state-of-the-art scratch kitchen, offering guests innovative dishes paired exquisitely with award-winning wines. Their wines have earned hundreds of accolades and are honored as the Official Wines of the Screen Actors Guild® Awards, reflecting the brand's commitment to quality and excellence. Beyond simply serving food and beverage, Cooper's... Show More
Job Requirements
- Must represent Cooper's Hawk values
- must be at least 21 years of age
- minimum of 6 months of server experience required
- experience in full-service, upscale casual restaurant or equivalent preferred
- must be comfortable educating guests on Wine Club membership and inviting them to join
- hospitality-focused with passion for guest service, food and wine
- thrives in a team-based environment
- experience using Micros or similar POS systems
- ability to read, write and understand English
- ability to multi-task and work calmly under pressure
- ability to work flexible shifts, including weekends and holidays
- ability to stand and walk up to 10 hours per shift
- ability to lift and carry up to 40 pounds
- ability to perform essential functions with reasonable accommodation
Job Qualifications
- Minimum of six months server experience
- experience in full-service, upscale casual restaurant or equivalent service environment preferred
- ability to actively educate guests on Wine Club membership program and invite participation
- hospitality-focused individual with passion and knowledge for guest service, food and wine
- ability to work effectively in a team-based environment
- experience with Micros or similar POS systems
- ability to read, write and understand English
- ability to multi-task and work calmly under pressure
- ability to work flexible shifts including weekends and some holidays
- ability to stand and walk up to 10 hours per shift
- ability to lift and carry up to 40 pounds
- must be at least 21 years of age
- must represent Cooper's Hawk values
Job Duties
- Greet all guests with hospitality
- engage and answer questions about food, wine, and facilities in a friendly, helpful manner
- maintain full knowledge of Cooper's Hawk food, drink, wine menus and steps of service
- actively educate guests on the Cooper's Hawk Wine Club and its offerings and rewards and invite them to participate in the Club with the goal of expanding membership
- actively communicate with bartenders, hosts and food runners to ensure a memorable guest experience
- maintain an awareness of and support host and service assistant positions when needed
- pick up and deliver food orders to the table in a timely manner
- serve alcoholic beverages consistent with company standards and legal guidelines
- maintain knowledge of tasting room functions and retail products
- maintain a safe, sanitary, organized, and stocked work area
- handle cash and utilize the MICROS system per company standards
- follow checklists and standard operating procedures for opening, mid-shift, or closing
- perform other duties as assigned
Job Location
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