Job Overview

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Compensation

Type:
Hourly
Rate:
Range $9.75 - $16.25
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Benefits

competitive salary
opportunities for professional growth
Positive team environment
Employee discounts on meals
Comprehensive training programs
flexible scheduling options
Supportive management staff

Job Description

RCSH is a distinguished dining establishment dedicated to providing an exceptional guest experience through meticulous attention to detail and customer service excellence. The company prides itself on maintaining high standards in food quality, presentation, and service, positioning itself as a premier restaurant where guests can enjoy memorable dining moments in a welcoming and professional atmosphere. Employing a team-oriented approach, RCSH emphasizes collaboration among front-of-house (FOH) staff to ensure a smooth and seamless operation that consistently delights guests.

The FOH team at RCSH plays a vital role in shaping the overall dining experience. Every team member is expected to adher... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience working in front-of-house restaurant positions
  • Ability to communicate clearly and effectively
  • Must be punctual and reliable
  • Ability to stand for extended periods during shifts
  • Must adhere to uniform and personal hygiene standards
  • Basic knowledge of computer systems for order processing

Job Qualifications

  • Prior experience in a customer service or restaurant role preferred
  • Ability to follow structured service procedures and systems such as Sequence of Service and Pivot Point
  • Strong interpersonal and communication skills
  • Ability to work collaboratively as part of a team
  • Attention to detail and commitment to quality service
  • Basic computer proficiency for processing orders
  • Availability to work shifts as scheduled

Job Duties

  • Practices salesmanship to enhance the dining experience without allowing guests to over order
  • Uses guests' names regularly throughout the dining experience
  • Takes and records food and beverage orders from guests according to RCSH Sequence of Service and Pivot Point systems
  • Processes guests' orders, using the computer terminal according to RCSH Sequence of Service, Pivot Point and Food Timing systems to ensure all items are prepared and served on a timely basis
  • Ensures that all food and beverages delivered and served are served promptly, garnished correctly and meet the quality/presentation standards of RCSH
  • Personally serves all entrée items to the guests
  • Observe restaurant dinners to ensure that guests are satisfied with food, beverages and service: immediately recognizes and responds to any guest needs and/or requests
  • Maintains tables and station according to RCSH standards throughout the dining experience

Job Location

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