Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $18,310.60 - $41,474.06
Benefits
competitive pay
flexible scheduling
Employee Discounts
Opportunities for career advancement
Team-oriented work environment
Training and development programs
supportive management
Job Description
Buffalo Wild Wings is a popular and dynamic restaurant chain known for its vibrant atmosphere, sports-focused environment, and extensive menu of wings, sauces, and beverages. Established as a leading destination for sports enthusiasts and casual diners alike, Buffalo Wild Wings prides itself on delivering high-quality food and an engaging guest experience. With locations across the United States and internationally, the company emphasizes teamwork, exceptional service, and a passion for sports and entertainment that enhances the overall dining experience. Buffalo Wild Wings continues to grow by maintaining a strong culture that values its employees and fosters an environment where guests feel... Show More
Job Requirements
- Minimum age requirement as per legal regulations for alcohol service
- Ability to stand, sit, bend, lift, and move intermittently during working hours
- Capable of working flexible hours including nights and weekends
- Must comply with company policies regarding identification checks and service procedures
- Ability to communicate clearly with guests and team members
- Strong attention to detail
- Physical stamina for performing cleaning and operational duties
- Ability to manage multiple tasks under pressure
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in a customer service or food service role is beneficial
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic math skills for handling payments
- Ability to work as part of a team
- Enthusiasm for sports and live events is a plus
- Ability to handle multiple tasks efficiently
- Commitment to delivering excellent customer service
Job Duties
- Read table to provide a unique, personalized experience to guests through personal connections and genuine interactions
- Engage in conversations supporting current sports events and promotional activities or areas of interest
- Participate in Company's Mystery Shop, GEM, BARS and EcoSur programs
- Follow company standard for BARS program to check identification for guests under 40 years of age
- Correctly take orders from guests and enter all orders into the Point of Sale system for accurate communication
- Serve food and beverages to guests to ensure an exceptional dining experience
- Check with guests to ensure satisfaction and anticipate any need for corrective action
- Remove dishes and glassware and take them to the kitchen for cleaning
- Collect and accurately process guest payments
- Perform service, cleanliness, and operational responsibilities including following Steps of Service and Company Operating Procedures
- Bussing, resetting tables, restocking table caddies, cleaning and placing menus
- Stock server station and refill ice bin
- Remove debris and spills from floor in assigned section
- Support front-of-house opening and closing duties to maintain operational cleanliness
- Perform additional duties as assigned by management with appropriate pay rate adjustment
Job Location
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