Server

Plantsville, CT, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $11.00 - $18.00

Benefits

competitive hourly wage

flexible scheduling

Opportunities for tips

Employee Discounts

Training and development programs

supportive work environment

Job Description

The hiring establishment is a full-service restaurant dedicated to providing guests with an exceptional dining experience marked by quality food, attentive service, and a welcoming atmosphere. As a restaurant known for its vibrant ambiance and delicious menu offerings, it strives to ensure every guest feels valued and leaves with memorable moments. The establishment is committed to maintaining high standards in both the culinary presentation and customer service to build lasting relationships with its patrons. This position is perfect for individuals passionate about the hospitality industry and eager to contribute to a thriving and customer-focused dining environment.

The role bei... Show More

Job Requirements

Must be at least 18 years old
Ability to work in a fast-paced environment
Basic knowledge of dining room service procedures
Strong communication skills
Ability to handle monetary transactions accurately
Ability to stand for extended periods
Physical ability to lift trays weighing 20 to 25 pounds
Must comply with grooming and dress code policies

Job Qualifications

Must be of at least 18 years of age
Ability to learn Point of Sale system and basic guest service standards
Be able to communicate and understand the predominant language(s) of our guests
Must have a basic knowledge of dining room and service procedures and functions
Possess basic math skills and have the ability to handle money and operate a point-of-sale system
Be able to work in a standing position for long periods of time (up to 8 hours)
Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds

Job Duties

Welcome and greet guests enthusiastically with a warm friendly smile
Comply with standard grooming and dress code policies expressed in the Employee Handbook
Develop personal relationships with guests and ensure that they have a positive and memorable experience
Polish and prepare silverware used in service
Check tables for clean and proper set up before seating guest
Monitor and take action to ensure quality of food presentation and freshness
Check the identification of all customers that appear under the age of 35 to ensure that they meet minimum drinking age
Conform to acceptable attendance and punctuality standards as expressed in the Employee Handbook
Report all equipment problems, bar maintenance issues, and unsatisfactory customer experiences to restaurant manager
Inform guests of specials and menu changes
Learn the menu and all of its items so that you can make recommendations you genuinely feel your guests will enjoy
Answer questions about our food, beverages and other restaurant functions and services
Let your guests know about future events and promotions and encourage them to attend
Communicate with kitchen staff to ascertain whether there is a wait time and inform your customers accordingly
Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar
Deliver food and beverages from kitchen and bar to guests in a timely matter
Check back with guests within 2 minutes of delivery of app and entree
Perform side work at the start and end of each shift as required by service station assignment
Maintain clean service areas
Remove items from guests tables as they finish with them
Monitor and observe guests dining experience by remaining in constant communication with them
Ensure guests are satisfied with the food and service
Respond promptly and courteously to any requests
Prepare final bill, present check to guest, accept payment, process credit card charges or make change if applicable
Be ready and willing to assist fellow servers as situations arise
Thank guests for their visit and invite them to return
Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor

Job Location

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