Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $9.00 - $1.00
Benefits
Incredible discounts
50% dining and carryout
40% retail wine
20% retail and private events
monthly complimentary wine tasting for two
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
Telemedicine and wellness program
Company Matching 401(k) Retirement Savings Plan
flexible savings accounts - health and dependent care
Highly competitive pay
team member incentives and rewards
Pay Access before Pay Day
flexible schedules
Paid Time Off
Access to Team Member Relief Program
Employee assistance program
Employee Referral Bonus Program
Wine and Culinary Education
Career Growth Flight Plan
Milestones Recognition Program
Job Description
Piccolo Buco by Cooper's Hawk is an exciting new restaurant opening soon in Naperville. As a proud member of the Cooper's Hawk family, Piccolo Buco blends a sophisticated dining experience with a warm, welcoming atmosphere. The establishment focuses on delivering high-quality food, exceptional service, and an extensive selection of wines to complement each meal. As a restaurant that values both culinary excellence and guest satisfaction, Piccolo Buco is designed to be a vibrant gathering place in the community, where guests can enjoy delicious food paired with exceptional wines, all served with genuine hospitality.
This position is for a S... Show More
This position is for a S... Show More
Job Requirements
- Must represent Cooper's Hawk values
- must be at least 21 years of age
- minimum of 6 months of server experience required
- experience in a full-service, upscale casual restaurant or an equivalent service environment preferred
- must be comfortable actively educating our guests on the Wine Club membership program and inviting them to join
- a hospitality-focused individual with a passion and knowledge for guest service, food and wine
- an individual who thrives in a team-based environment
- experience using Micros or similar POS systems
- must be able to read, write and understand English
- ability to multi-task and work calmly and effectively under pressure in a fast-paced environment
- ability to work flexible shifts and schedules, inclusive of weekends and some holidays
- ability to stand and walk up to 10 hours per shift
- ability to lift and carry up to 40 pounds
- ability to perform essential functions to Cooper’s Hawk standards and with reasonable accommodation
Job Qualifications
- Minimum of 6 months of server experience
- experience in a full-service, upscale casual restaurant or an equivalent service environment preferred
- comfortable actively educating guests on the Wine Club membership program and inviting them to join
- hospitality-focused individual with a passion and knowledge for guest service, food and wine
- thrives in a team-based environment
- experience using Micros or similar POS systems
- able to read, write and understand English
- ability to multi-task and work calmly and effectively under pressure in a fast-paced environment
- ability to work flexible shifts and schedules, inclusive of weekends and some holidays
- able to stand and walk up to 10 hours per shift
- able to lift and carry up to 40 pounds
- able to perform essential functions to Cooper’s Hawk standards and with reasonable accommodation
Job Duties
- Greet all guests with hospitality
- engage and answer questions about food, wine, and facilities in a friendly, helpful manner
- maintain full knowledge of Piccolo Buco by Cooper's Hawk food, drink, wine menus and steps of service
- actively educate guests on the Cooper's Hawk Wine Club and its offerings and rewards and invite them to participate in the club
- actively communicate with bartenders, hosts and food runners to ensure we are delivering a memorable guest experience
- maintain an awareness of, and have a basic understanding of, the host and service assistant positions and support when needed
- pick up and deliver food orders to the table in a timely manner
- serve alcoholic beverages in an appropriate manner consistent with company standards and legal guidelines
- maintain awareness and basic knowledge of retail room functions and retail products as well as how tastings are conducted, their cost, and the wines featured on the current monthly tasting
- maintain a safe, sanitary, organized, and stocked work area
- handle cash and utilize the MICROS system according to company standards
- follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing
- perform other duties as assigned
Job Location
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