Job Overview

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Compensation

Type:
Hourly
Rate:
Range $9.00 - $14.00
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Benefits

competitive pay
flexible scheduling
Employee Discounts
Training and development opportunities
Positive team environment
Meal Allowances
Opportunities for career advancement

Job Description

Ruby Tuesday is a well-known American casual dining restaurant chain that offers a diverse menu of American cuisine in a comfortable and friendly atmosphere. Established with a commitment to providing guests with a welcoming dining experience, Ruby Tuesday has developed a strong reputation for quality food and excellent customer service. The restaurant is recognized for its casual yet vibrant environment, ideal for families, friends, and casual gatherings. Ruby Tuesday focuses on consistent service excellence, fresh ingredients, and a menu that includes a variety of appetizers, entrees, desserts, and beverages, including alcoholic options served responsibly. The company places a high priority... Show More

Job Requirements

  • Must be at least 18 years of age (some states may require 21 to serve alcohol)
  • High school diploma or equivalency preferred
  • Ability to provide friendly and prompt guest service
  • Flexibility to work nights, weekends, and holidays
  • Ability to comply with food handling and serving regulations
  • Ability to handle cash and credit card payments accurately
  • Effective communication and organizational skills
  • Ability to work in a fast-paced environment
  • Team player with a positive attitude
  • Basic computer and phone operation skills

Job Qualifications

  • Must be at least 18 years of age (some states may require 21 in order to serve alcohol)
  • High school diploma or high school equivalency preferred
  • No prior work experience required
  • Ability to understand and provide friendly guest service
  • Desire to help where needed and work as part of a team
  • Flexibility to work a variety of shifts including nights, weekends, and holidays
  • Ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations
  • Ability to process cash handling and credit card transactions in compliance with policies and procedures
  • Ability to operate a computer, calculator, and phone
  • Attention to detail with good organizational and time management skills
  • Consistent professional attitude and behavior with effective listening and communication skills
  • Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient

Job Duties

  • Maintain a welcoming and friendly attitude while contributing to a teamwork-based work environment
  • Learn the menu to explain offerings, make recommendations and suggestively sell to guests
  • Provide each guest with a friendly welcome and memorable farewell to ensure a positive, memorable visit and promote repeat visits
  • Follow CHARM service model to deliver a great guest experience
  • Suggestively sell and inform guests about current features and promotions
  • Ensure guests' orders are accurately recorded and input into the MICROS system in a timely manner
  • Deliver food to guests within and outside of your section
  • Check back with guests, provide refills and prebus throughout the guest experience
  • Partner with other team members to ensure all guests' needs are met
  • Perform opening and closing duties as well as running side work
  • Ensure the highest quality preparation and presentation of food and beverage items are delivered to guests
  • Respond promptly to guest needs and requests throughout their visit
  • Present accurate guest checks, accept payment, and complete transactions quickly
  • Answer phone calls and assist with guests' questions in a friendly and courteous manner
  • Serve alcoholic beverages in accordance with Ruby Tuesday Responsible Serving Statement Policy
  • Immediately notify management of incidents involving possible excessive alcohol consumption or impaired condition
  • Process guest checks and payments in compliance with cash handling, credit card, and accounting policies
  • Report all tips in compliance with company policy and IRS regulations
  • Maintain a consistent professional and positive attitude and behavior when communicating with guests and team members
  • Other responsibilities as assigned

Job Location

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