Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $18.00
Benefits
50 percent dining and carryout discount
40 percent retail wine discount
20 percent retail and private events discount
monthly complimentary wine tasting for two
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
Telemedicine and wellness program
Company Matching 401(k) Retirement Savings Plan
flexible savings accounts - health and dependent care
Highly competitive pay
team member incentives and rewards
pay access before payday
flexible schedules
Paid Time Off
Access to Team Member Relief Program
Employee assistance program with mental health, legal and financial counseling
Employee Referral Bonus Program
Wine and Culinary Education
Career Growth Flight Plan
Milestones Recognition Program
Job Description
Cooper's Hawk Winery & Restaurants is a distinguished hospitality company that blends the elegance of a Napa Valley tasting room with the comfort of a polished casual restaurant and scratch kitchen. Founded with the vision to bring the authentic Napa Valley experience to all of America, Cooper's Hawk has established itself as a unique destination for food and wine lovers alike. With hundreds of awards to its name and recognition as the Official Wines of the Screen Actors Guild® Awards, Cooper's Hawk prides itself on delivering exceptional quality and memorable experiences for its guests. The company operates with the belief... Show More
Job Requirements
- Must represent Cooper's Hawk values
- must be at least 21 years of age
- a minimum of 6 months of server experience required
- experience in a full-service, upscale casual restaurant or an equivalent service environment preferred
- must be comfortable actively educating our guests on the Wine Club membership program and inviting them to join
- a hospitality-focused individual with a passion and knowledge for guest service, food and wine
- an individual who thrives in a team-based environment
- experience using Micros or similar POS systems
- must be able to read, write and understand English
- ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment
- ability to work flexible shifts and schedules, inclusive of weekends and some holidays
- ability to stand and walk up to 10 hours per shift
- ability to lift and carry up to 40 pounds
- ability to perform essential functions to Cooper's Hawk standards and with reasonable accommodation
Job Qualifications
- Must represent Cooper's Hawk values
- must be at least 21 years of age
- a minimum of 6 months of server experience required
- experience in a full-service, upscale casual restaurant or an equivalent service environment preferred
- must be comfortable actively educating our guests on the Wine Club membership program and inviting them to join
- a hospitality-focused individual with a passion and knowledge for guest service, food and wine
- an individual who thrives in a team-based environment
- experience using Micros or similar POS systems
- must be able to read, write and understand English
- ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment
- ability to work flexible shifts and schedules, inclusive of weekends and some holidays
- ability to stand and walk up to 10 hours per shift
- ability to lift and carry up to 40 pounds
Job Duties
- Greet all guests with hospitality
- engage and answer questions about food, wine, and facilities in a friendly, helpful manner
- maintain full knowledge of Cooper's Hawk food, drink, wine menus and steps of service
- actively educate guests on the Cooper's Hawk Wine Club and its offerings and rewards and invite them to participate in the club with the goal of expanding our membership base
- actively communicate with bartenders, hosts and food runners to ensure we are delivering a memorable guest experience
- maintain an awareness of, and have a basic understanding of, the host and service assistant positions and support when needed
- pick up and deliver food orders to the table in a timely manner
- serve alcoholic beverages in an appropriate manner consistent with company standards and legal guidelines
- maintain awareness and basic knowledge of tasting room functions and retail products as well as how tastings are conducted, their cost, and the wines featured on the current monthly tasting
- maintain a safe, sanitary, organized, and stocked work area
- handle cash and utilize the MICROS system according to company standards
- follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing
- perform other duties as assigned
Job Location
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