Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $17.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Job Description
Crescent Hotels & Resorts is a distinguished hospitality company known for delivering exceptional guest experiences across a portfolio of upscale and full-service hotels. With a commitment to high standards of service, comfort, and professionalism, Crescent Hotels & Resorts has established itself as a leader in the hotel industry, focusing on fostering positive interactions between staff and guests to ensure memorable stays. The company prides itself on its friendly and collaborative work culture where every team member contributes to upholding the brand's reputation for excellence. As an equal opportunity employer, Crescent Hotels & Resorts embraces diversity and inclusion, providing opportunities for veterans and individuals with disabilities and maintaining a welcoming work environment for all its associates.Show More
The role of a Server at Crescent Hotels & Resorts is pivotal in maintaining the high standards of guest satisfaction synonymous with the company. This position involves taking and serving guest orders accurately and efficiently in accordance with the established service manual. Servers are responsible for ensuring that every guest’s dining experience is pleasant and meets quality standards regarding food appearance, temperature, and portion sizes. The role demands excellent communication skills as servers must confidently answer any questions guests may have about the menu, promoting a professional and helpful demeanor at all times.
Servers are expected to operate electronic cash register and P.O.S. systems where applicable, ensuring accurate transaction processing. Beyond order taking and serving, the server will perform essential set-up and sidework duties as assigned, contributing to the smooth operation of the food service area. This role requires stamina as servers may stand or walk for prolonged periods and must be physically capable of lifting up to 30 pounds. As a team player, the server is also expected to assist co-workers and contribute positively to the work environment.
Crescent Hotels & Resorts emphasizes a professional appearance and balanced disposition, reflecting the brand’s commitment to a high-quality guest experience. Safety and security are paramount, and servers must adhere strictly to hotel policies related to guest and associate safety, including proper handling of equipment and reporting potential hazards. This position offers a dynamic work environment where adaptability, eagerness to learn, and problem-solving skills are valued and encouraged to enhance both personal and guest experiences.
This Server position is an at-will employment opportunity, underscoring the company’s dedication to flexibility and mutual respect between employer and employee. Crescent Hotels & Resorts continues to develop its associates by providing training and opportunities for skill enhancement, ensuring servers are equipped to meet and exceed guest expectations consistently. Overall, this role is integral to sustaining the exemplary service standards and the welcoming atmosphere that Crescent Hotels & Resorts is celebrated for, making it a highly rewarding career choice for service-oriented individuals passionate about hospitality.Show Less
Servers are expected to operate electronic cash register and P.O.S. systems where applicable, ensuring accurate transaction processing. Beyond order taking and serving, the server will perform essential set-up and sidework duties as assigned, contributing to the smooth operation of the food service area. This role requires stamina as servers may stand or walk for prolonged periods and must be physically capable of lifting up to 30 pounds. As a team player, the server is also expected to assist co-workers and contribute positively to the work environment.
Crescent Hotels & Resorts emphasizes a professional appearance and balanced disposition, reflecting the brand’s commitment to a high-quality guest experience. Safety and security are paramount, and servers must adhere strictly to hotel policies related to guest and associate safety, including proper handling of equipment and reporting potential hazards. This position offers a dynamic work environment where adaptability, eagerness to learn, and problem-solving skills are valued and encouraged to enhance both personal and guest experiences.
This Server position is an at-will employment opportunity, underscoring the company’s dedication to flexibility and mutual respect between employer and employee. Crescent Hotels & Resorts continues to develop its associates by providing training and opportunities for skill enhancement, ensuring servers are equipped to meet and exceed guest expectations consistently. Overall, this role is integral to sustaining the exemplary service standards and the welcoming atmosphere that Crescent Hotels & Resorts is celebrated for, making it a highly rewarding career choice for service-oriented individuals passionate about hospitality.Show Less
Job Requirements
- High school diploma or equivalent
- Ability to operate electronic cash register/P.O.S. systems
- Ability to lift at least 30 lbs
- Ability to stand and walk for prolonged periods
- Strong communication skills
- Must be a team player with a self-starting personality
- Maintain a professional appearance and manner at all times
Job Qualifications
- Customer service experience preferred
- Ability to communicate effectively with guests and coworkers
- Basic math skills for operating cash register/P.O.S. systems
- Ability to work as part of a team
- Professional appearance and demeanor
- Willingness to learn and adapt to new work procedures
Job Duties
- Take and serve guest orders promptly and according to service manual
- Do all necessary set-up sidework as assigned
- Answer any guest questions about the menu
- Operate the electronic cash register/P.O.S. system where applicable
- Check food before serving to ensure appearance, temperature and portions are correct
- Perform any other job related duties as assigned
Job Location
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