Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Free games
flexible schedules
Incentive programs
Job Description
Dave & Buster's is a dynamic and entertaining restaurant and entertainment company that combines dining with exciting games and fun experiences. Known for its unique atmosphere and vibrant energy, Dave & Buster's offers a diverse range of food and beverages alongside a wide array of arcade games, making it a popular destination for people of all ages looking to celebrate, socialize, and have a great time. The company prides itself on creating an engaging environment where guests can enjoy not only delicious meals but also interactive entertainment, promoting a memorable experience that stands out from typical dining establishments. With multiple... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to work days, nights and/or weekends as required
- Ability to work in noisy, fast-paced environment with distracting conditions
- Ability to read and write handwritten notes
- Ability to lift and carry up to 30 pounds
- Ability to move about facility and stand for long periods of time
- Ability to walk or stand 100% of shift
- Ability to reach, bend and stoop frequently
- Must be able to read and communicate in English
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in the food service or hospitality industry is an advantage but not required
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Basic math skills for handling transactions
- Ability to operate point-of-sale systems
- Ability to work cooperatively with team members
- Strong customer service orientation
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Create a warm, fun atmosphere for guests and team members
- Adhere to company's sanitation procedures
- Maintain responsibility for personal bank ensuring all financial transactions are accurate by operating credit card machines correctly and calculating change
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Greet newly seated guests in a friendly and timely manner
- Accurately take guests' food and drink orders
- Maintain a thorough understanding of all menu items and be able to answer questions regarding food and drink items and their preparation
- Enter orders into Micros quickly and in proper sequence using appropriate modifications and charges
- Ensure food is properly garnished and deliver trays to designated tables
- Work quickly and efficiently adhering to full hands in, full hands out philosophy
- Assist in party set up and breakdown, bussing and resetting tables as needed
- Assist other team members as needed or as business dictates
- Responsible for all sales on personal Micros keys and completing station side work at the beginning and end of shift
- Participate in all incentives and contests, driving sales and promoting the brand
- Follow portion guidelines to ensure cost control while maximizing guest experience
- Ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, prebussing as necessary, and responding to guest needs timely
- Keep station clean, set up and take down station tables appropriately
- Maintain favorable working relationships with all other company team members to foster a cooperative and harmonious working climate
- Effectively communicate with guests to generate enthusiasm about the Dave & Buster's experience
- Demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account for all monies at shift end
- Read and communicate in English
- Listen to hear guests' orders and needs, then communicate verbally and via the Micros system
- Dress in proper dress code requirements, looking neat, clean and professional at all times
- Must be at least 18 years of age
Job Location
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