Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and development opportunities
Job Description
This job opportunity is offered by a reputable restaurant establishment known for providing exceptional dining experiences to its customers. As a vital participant in the hospitality and food service industry, this restaurant prides itself on maintaining high standards of customer service, quality food preparation, and an inviting atmosphere for guests. Hospitality professionals working here play a crucial role in ensuring that every visitor enjoys a welcoming and pleasant experience, which is reflected in the restaurant's steady growth and positive customer feedback. This position is ideal for individuals seeking to advance their careers in restaurant service or those passionate about food and customer interaction.Show More
The role primarily involves greeting customers and serving food and beverage orders in a friendly and efficient manner. The individual filling this role is expected to create a positive first impression by warmly welcoming guests and ensuring that their dining needs are met throughout their visit. This includes skillfully applying suggestive selling techniques to enhance sales while ensuring customer satisfaction. The job requires managing the complete service cycle from taking orders, preparing certain menu items like appetizers, desserts, and beverages, to delivering them promptly. Moreover, the role demands consistent communication to ensure guests are happy with their meals and service, addressing any complaints tactfully and informing management when necessary.
Beyond direct customer interaction, this position involves seat management, including greeting and seating customers in the order they arrive and introducing daily specials or features to enrich the dining experience. Financial transactions are handled as per established cash handling procedures, thereby requiring accuracy and trustworthiness. The role also includes routine cleaning and stocking responsibilities to maintain a tidy and efficient service environment. Team cooperation is essential, as assisting fellow service personnel during busy hours ensures smooth operations and guest satisfaction.
The physical aspect of the job requires adequate mobility to move and operate within the work area comfortably. Lifting and carrying trays weighing up to 25 pounds is also part of the duties. Compliance with health and safety regulations related to food handling at the state, county, or municipal level is mandatory. Previous experience in a high volume restaurant setting is preferred to meet the demands of a fast-paced environment effectively.
Overall, this position offers a dynamic and rewarding work environment for individuals who enjoy working with people, have excellent communication skills, and thrive in a team-oriented atmosphere. The restaurant values employees who are flexible, reliable, and committed to upholding its quality standards and customer service excellence. This role not only contributes directly to the customer experience but also supports the operational success of the restaurant, offering numerous opportunities for personal and professional growth within the hospitality sector.Show Less
Beyond direct customer interaction, this position involves seat management, including greeting and seating customers in the order they arrive and introducing daily specials or features to enrich the dining experience. Financial transactions are handled as per established cash handling procedures, thereby requiring accuracy and trustworthiness. The role also includes routine cleaning and stocking responsibilities to maintain a tidy and efficient service environment. Team cooperation is essential, as assisting fellow service personnel during busy hours ensures smooth operations and guest satisfaction.
The physical aspect of the job requires adequate mobility to move and operate within the work area comfortably. Lifting and carrying trays weighing up to 25 pounds is also part of the duties. Compliance with health and safety regulations related to food handling at the state, county, or municipal level is mandatory. Previous experience in a high volume restaurant setting is preferred to meet the demands of a fast-paced environment effectively.
Overall, this position offers a dynamic and rewarding work environment for individuals who enjoy working with people, have excellent communication skills, and thrive in a team-oriented atmosphere. The restaurant values employees who are flexible, reliable, and committed to upholding its quality standards and customer service excellence. This role not only contributes directly to the customer experience but also supports the operational success of the restaurant, offering numerous opportunities for personal and professional growth within the hospitality sector.Show Less
Job Requirements
- Minimum of 1 year experience in a high volume restaurant preferred
- Must be able to observe and differentiate between monetary denominations
- Must be able to observe and ensure product is prepared and presented in accordance with company requirements
- Ability to communicate with guests
- Flexible and reliable
- Team player
- Must have sufficient mobility to move and/or operate in work area
- Lifts and carries food trays weighing up to 25lbs
- Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
Job Qualifications
- Must be able to observe and differentiate between monetary denominations
- Must be able to observe and ensure product is prepared and presented in accordance with company requirements
- Ability to communicate with guests
- Flexible and reliable
- Team player
- Must have sufficient mobility to move and/or operate in work area
- Lifts and carries food trays weighing up to 25lbs
- Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
- Minimum of 1 year experience in a high volume restaurant preferred
Job Duties
- Greets all customers, applies suggestive selling techniques, records orders, ensures prompt placement of orders, follows up to ensure guest satisfaction and removes unneeded dishes and utensils
- Prepares appetizers, desserts and beverages for customers
- Greets and seats customers in the order in which they arrive and introduces feature of the day
- Collects payment from customers in accordance with established cash handling procedures
- Clears remaining items from tables
- cleans and presets tables
- Performs cleaning and stocking duties as assigned
- Periodically assists other service personnel
- Resolves guest complaints and notifies management of any complaints received
Job Location
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