Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $17.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible scheduling
Employee Discounts

Job Description

Dave & Buster's is a leading entertainment and dining company that combines a unique blend of dining, arcade games, and social experience all under one roof. Established with the mission of offering memorable and fun experiences to guests of all ages, Dave & Buster's provides an energetic environment ideal for celebrations, outings, and casual dining with family and friends. This hospitality business stands apart from traditional restaurants by integrating state-of-the-art arcade games, great food and drinks, and a vibrant atmosphere, making it a destination for entertainment and social interaction.

The company emphasizes excellent customer service, creating an inviti... Show More

Job Requirements

  • Be at least 18 years of age
  • Ability to work days, nights, and weekends as required
  • Capable of lifting and carrying up to 30 pounds
  • Ability to stand and move about the facility for entire shift
  • Able to work in a noisy, fast-paced environment
  • Ability to read and write handwritten notes
  • Frequent reaching, bending and stooping required
  • Comply with company dress code and grooming standards

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Ability to operate point of sale (POS) systems such as Micros
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Knowledge of food safety and sanitation procedures
  • Ability to handle cash and perform accurate financial transactions
  • Team player with positive attitude
  • Ability to read and write English proficiently
  • Willingness to work flexible hours including nights and weekends

Job Duties

  • Deliver unparalleled guest experience through food, drinks and games in a fun environment
  • Keep supervisor informed of problems or unusual situations and take corrective actions
  • Create a warm, fun atmosphere for guests and team members
  • Adhere to company sanitation procedures
  • Manage personal bank, operate credit card machines and handle financial transactions accurately
  • Follow alcohol awareness procedures to prevent intoxication
  • Assess guest demeanor and escalate concerns to management
  • Greet guests promptly and take food and drink orders accurately
  • Maintain thorough knowledge of menu items and preparation
  • Enter orders into Micros system quickly and accurately
  • Ensure food is properly garnished and delivered
  • Work efficiently following "Full hands in, Full hands out" philosophy
  • Assist with party setup, breakdown, bussing and resetting tables
  • Support other team members as needed
  • Complete station side work and sales tasks during shifts
  • Participate in incentives and contests to drive sales
  • Follow portion control guidelines for cost management
  • Check back with guests regularly to maintain satisfaction
  • Keep station clean and organized
  • Maintain positive working relationships with team members
  • Communicate effectively to generate enthusiasm about the D&B experience
  • Operate Micros and conduct cash and credit card transactions accurately
  • Communicate clearly in English
  • Adhere to dress code and maintain professional appearance
  • Be at least 18 years old

Job Location

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